Sales Development Representative

You are a self-starter who can work autonomously, is tech savvy, results-driven and customer-obsessed. As a Dynatrace Sales Development Representative (SDR), you will be a critical part of our go-to-market team, the first point of interaction with future customers, and will collaborate with the team to inform, identify and qualify opportunities across our key account.

We are looking for a disciplined, curious, collaborative, results-driven and customer-obsessed Sales Development Representative (SDR) to join our SDR village. At Dynatrace, the SDRs are a critical part of our go-to-market team. As our first interaction point with future customers, they collaborate closely with marketing and our Enterprise Account Executives to inform, identify, and qualify opportunities across the global 15,000 accounts.

As our SDR, you are a self-starter who can work autonomously whilst having a passion for sharing best practices with the wider team to collectively succeed. **You will be fully focusing on the Indonesian Market.**
- Conduct proactive research on accounts using LinkedIn Sales Navigator, ZoomInfo and other tools.
- Profile assigned accounts by developing a comprehensive understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.
- Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level contacts.
- Design a prospecting process around specific personas (Infrastructure, Security, Applications & Digital)
- Educate prospective customers on the value of Dynatrace’s enterprise solutions and qualify opportunities with business potential.
- Execute programs to increase pipeline generation, and improve event participation and overall brand awareness.
- Methodically follow up on marketing leads/enquiries to support our quest to generate a pipeline.
- Use CRM (Salesforce preferred) to track all activities against specific KPIs.
- Meet and exceed your defined target of qualified opportunities per quarter.

**Qualifications**:

- **Must either be native-speaker or professional-level speaker of Indonesia Bahasa**:

- Some experience working in a technology solution provider in Business Development, Sales and/or Customer Service
- Understanding of the regional technology and cloud market landscape
- University degree, College Diploma, or equivalent experience
- Some experience using a CRM (Salesforce preferred), Sales loft, Gong, and LinkedIn Sales Navigator
- High level of commitment to exceptional customer service and relationship building
- Exceptional written and verbal communication and influencing
- Strong problem solving, organizational and interpersonal skills
- Ability to work both individually and in a collaborative team environment
- Strong time management as well as the ability prioritise tasks and effectively meet deadlines
- Self-motivated with the ability to work in a fast paced and constantly changing environment
- Deeply curious and passionate about people and team culture

**Additional Information**:
If you are looking for a market leading technology company that values, encourages and rewards employees, and provides a work environment where you can use your talents and grow professionally, you have come to the right place.

**Discover more perks & benefits**:
**Company Description**:
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

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All your information will be kept confidential according to EEO guidelines.