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Customer Service Officer

3 weeks ago

Jurong West, Singapore Commonwealth Capital Full time

Process incoming and outgoing customer’s orders
- Follow up on customer’s requests and scheduled orders
- Liaise with warehouse on picking and packing matters
- Generate picking lists and delivery orders for warehouse and transport departments
- Response to customer’s complaints
- Other ad hoc duties as assigned by the Manager

**Job Requirement**
- Minimum ITE NITEC / Higher NITEC in Logistics / Administration studies
- At least 1 year of related experience in the same capacity
- Able to commit OT, including weekends
- Able to execute the tasks independently
- Only Singaporeans can apply

**Employee Benefits**:

- Medical Coverage listings (GTL/ GPA/ GHS/ Outpatient)
- Dental ($100/year through reimbursement)
- Health Screening
- Birthday/ Newborn/ Marriage voucher
- Training opportunities
- Company Transport (office to/from mrt)
- Hybrid Work Arrangement
- Recognition Awards - Long Service, Employee of the month
- Extended Paternity Leave, Paid Sick Leave for new hires
- Up to 20% of Staff Discounts (baker&cook, plank, udders)
- In-house flash sales
- Up to 10% cash rebate & 5% during birthday month (all triple plus brands)
- *Benefits if applicable_

**Salary**: $2,000.00 - $2,600.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- Customer service: 1 year (required)