Head of Member Relations

2 weeks ago


Singapore ONE RQ PTE. LTD. Full time

**WHO ARE WE**:
One RQ is a private members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

**RESPONSIBILITIES**:

- Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area
- Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc.
- Responding to requests for help and information
- Providing services, such as signing members up for events, arranging to send care packages to members, birthday or other celebratory messages and packages to members, providing gym access cards, carpark coupons etc.
- Preparing Statement of Account and any other bills that members wish to pay at the front desk and ensuring prompt payments
- Liaising with reciprocal members clubs around the world to access and book tables
- Helping to set up for events in the private rooms
- Coordinating with the floor staff with regards to members’ requests/reservations to ensure a a flawless dining/event service.

**What we are looking for**:

- An engaging and friendly personality
- Hospitality, passion and taking initiative
- High standard of personal hygiene and grooming
- Flexible with shifts which can vary based on rotation
- Great communication skills

**YOUR PERKS**:

- 5-day work week with diverse and energetic colleagues who work hard and play hard
- Employee discount on F&B & SPA at the club
- Daily staff meals
- Group Insurance (GP- unlimited free consultation & medicine, TCM, Hospitalisation)
- Performance bonus



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