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Aspac Clients and Markets Program Manager

2 weeks ago

Singapore KPMG - Singapore Full time

**Role Location**

Hong Kong / Singapore / Australia

**ASPAC Regional Team**

As part of the regional team you will play an integral role in helping firms meet our collective Trust and Growth ambition, promoting consistency and collaboration, so that KPMG Inspires Confidence and Empowers Change for our clients and talent. This role presents an exciting opportunity to build relationships with senior leaders across member firms throughout the Asia Pacific (ASPAC) region.

**The Role**

The ASPAC Clients and Markets Strategy has been set to drive growth, scale and replication across our priority sectors and accounts as well as increase alignment between global, regional and member firms in response to market drivers. This is underpinned by greater accountability and transparency of in-country prioritisation of regional priority sectors and accounts, capability and coverage investment and a consistent approach to performance management.

The ASPAC C&M Program Manager, in support of the strategy, is responsible for driving the execution of key markets programs, initiatives and best practice across the region, working with a wide range of stakeholders including Heads of Markets, Country Senior Partners, Regional Sector Leaders, Regional Lead Partners and Global Sales and Markets.

The role includes program management of multiple work streams, prioritising requirements and engaging across the region to evolve the markets agenda, to enhance confidence, capability and cultural change, while at the same time tracking the value delivered across the region. In addition to a strong academic foundation, you will need a client focus to understand their issues and a solid sense of personal responsibility for both our clients and your personal goals. You must demonstrate outstanding proactive problem-solving abilities and relationship-building skills across the Asia Pacific region.

**Reporting to the ASPAC Clients and Markets COO, you will have a key role in leading the Clients and Markets team to execute the regional Markets agenda**:

- **Leading key transformation initiatives including developments to the priority accounts and sectors program and sales transformation**:

- **Enhance the existing metrics, measurable KPIs, project milestones and refine the reporting templates, tools & escalation processes in place**:

- **Drive execution and delivery of priorities against agreed timelines and project milestones with regular meetings and quarterly progress reporting to the ASPAC Board**:

- **Establish and reinforce open and effective communication between the ASPAC Clients and Markets team and global/member firm counterparts**:

- **Lead cross team discussion, issue resolution and collaboration across the ASPAC Clients and Markets team**:

- **Establish a stakeholder management approach which manages all stakeholder expectations and communications regarding strategy and associated change management**:

- **Development offshore support to enhance efficiency and effectiveness of onshore Account and Sector teams**

**Sales Leadership**

Articulate KPMG's go-to-market approach, business development model and supporting components and role model the behaviours daily, approaching feedback conversations with honesty and integrity and coaching teams in a manner that aligns with sales/proposal best practice.

**Deliverables and accountabilities
- Record of progress across the portfolio of initiatives/projects
- Driving of best practices across sectors and accounts
- Remove barriers of cross-border resourcing, budget, and mobility
- Partner with Global/Regional Lead Partners, Sector Leaders and Regional Business Development Directors
- Connect with Global/Regional/Member Firm Business Development Directors
- Connect the full suite of Clients and Markets services to demonstrate value
- Recruiting, onboarding, up-skilling of the Clients and Markets team. Methodology support and coaching for the Clients and Markets team
- We are looking for a strategic thinker, energetic, results orientated individual with relevant experience to drive execution of this program

**Skills and experience**
- Diploma/Tertiary degree or equivalent (preferably in a finance, accounting, business, marketing, or information technology discipline)
- At least 5 years of experience working with all levels of management to assess business needs
- Excellent project management skills, with the ability to set the agenda and manage follow up activities for team meetings
- Meticulous attention to detail and a can-do attitude
- Logical thinking and consultative orientation
- A proactive communicator with excellent verbal and written English communication skills (both verbal and written)
- Resilient and a team player. Ability to build a cross border community and communicate effectively within a virtual team
- Strong work ethic and willingness to work in a fast-paced environment
- Problem-solving and decision-making skills and being able to anticipate needs of the accou