HR Manager

**About this role**
If you share our values and passion for creating a welcoming community with care, engagement and growth, we invite you to join our dynamic team.
- We are currently seeking an experienced and dedicated HR Manager to lead the HR department, with an emphasis on recruitment, talent management, and organizational culture development.
- Reporting to the Executive Director, you will oversee and drive the full spectrum of HR functions in ULC. In particular, you will design and lead ULC’s HR practices and objectives in an employee-oriented, values-driven, high-performance culture encompassing respect, collaboration, quality work, productivity, accountability and empowerment. You will also work with Department Heads to develop processes and metrics to support the attainment of our business goals.
- This is a very hands-on role, requiring ongoing learning and development of the team and driving the service delivery and implementation of HR initiatives.

**As the HR Lead For ULC, You Will**:

- Lead all HR management and development aspects in ULC, including selection and recruitment, training and development, talent management, succession planning, performance appraisals, benefits and compensation, discipline and coaching, and grievance management.
- Develop and implement HR policies, programs and systems while measuring metrics to attain business goals.
- Execute the entire recruitment cycle from monitoring each department’s resource requirements and budgets to reviewing job descriptions, advertisements, interviews, employee selection, contracting and onboarding.
- Review ULC’s talent management processes within each business function, including performance and potential management, resource planning and optimization, and succession planning.
- Partner with Directors and Managers to understand their HR requirements and get their buy-in on the corporate HR strategy.
- Keep up to date with employment laws and government support programs with regards to the Ministry of Manpower.
- To deliver and report on daily/quarterly/annual employee engagement surveys to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement.
- Collate annual market research on salary data for salary benchmarking.

**Requirements**:

- At least 8 years of HR experience with strong proficiency in all HR functional areas (Singapore based), preferably with at least 3 years in a management role.
- Experience working in the education industry will be an added advantage.
- Proven track record in leading the delivery of HR functions to a high standard, in particular recruitment, talent management and organizational strategies in HR.
- Knowledge of the latest employment laws and government support programs with regard to the Ministry of Manpower.
- Strategic thinker and possessing excellent organizational as well as verbal and written communication skills
- Personal attributes of drive, resourcefulness, adaptability, resilience, discretion and loyalty.
- Bachelor's Degree or higher in Human Resources, Business, Social Sciences or related discipline.
- Strong analytical skills with an eye for detail.

**About ULC**

At ULC, it is our mission to inspire confidence in speaking a second language, provide friendly, professional customer service, and create an international language learning community. To make this happen, we have a team of talented and driven professionals in Teaching, Curriculum design and management, Learning and Development, Operations, Marketing and Sales, Finance and HR working hard behind the scene.

**Our Brand Promise**
- **In every interaction with ULC, we ensure that everyone feels comfortable and cared for as we learn, engage, and grow within a welcoming community.**

**Our Value**
- **Community**:_Work with the entire team with the intention of making each other better. Act in the best interests of the entire organization while continually supporting each other to make ULC an amazing place to work, teach, and grow. Do right by yourself, the team, and our students. Don’t be afraid to challenge the norm in order to create a better workplace for the team. We value diversity, equity, and inclusion across all divisions of the company, as well as the classroom._
- **Growth Mindset**:_Strive for excellence by going the extra mile to become better as individuals. ULC encourages and promotes self-driven learning in order to create the best environment and community for our team and our students. Having a growth mindset leads to a workplace that is continually improving. Stand out by making efforts to improve, being ambitious, and having an insatiable hunger to learn._
- **Intentionality**:_ULC values employees who desire to be here, those who wish to foster a culture of growth through intention and integrity, and those who strive to consistently achieve their goals. Execute your role with purpose and be bold in your actions and to plan, execute, reflect, and improve