Customer Service Executive
1 week ago
Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers. He/she will be receiving enquiry calls from the public.
**Job Requirements**
- Prefer with a minimum 6 months of experience working in a contact centre industry or customer service experience in a high-volume, multi-channel Customer Experience and/or Customer Service function.
- Adequate telephone skills and proper etiquette.
- Able to work in a fast-paced environment due to high volume of inquiries.
- Working schedule: 5-day work week with inflexible day-off, able to work rotating shift hours (8.5 hrs) including weekends and public holidays.
Working location is at Woodlands
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