Customer Success Manager, Cryptocurrencies and

1 week ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $8,200 - $15,000 Per Month**Date Posted**
- 6 hours agoAdditional Details

**Job ID**
- 78398**Job Views**
- 2Roles & Responsibilities

**Responsibilities**:

- Creating merchant-specific account development plans focusing on revenue generation.
- Building high touch, consultative, and positive relationships with our merchants through regular and open communications.
- Analyze merchant’s performance and provide recommendations to improve the payment flow /revenue.
- Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
- Collaborating cross-functionally with leaders across various departments within the business to tailor outstanding project and expansion proposals for merchants.
- Understanding the intricacies of our products, services, and partner networks thoroughly to demonstrate as needed to meet our merchants’ needs.
- Focusing on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levels.
- Sharing ideas and feedback on local trends including competitor insights, customer needs, sales, product, and marketing information.
- Take a proactive approach on customer service items and problem-solving to tailor outstanding solutions for merchants.

**About You**:

- At least 5 years of proven experience in a B2B Account Management, Relationship Management or Customer Success role with large Currency Exchanges and/or Payments industry.
- Excellent knowledge of the Digital Assets and Currencies space - either as a personal or professional enthusiast.
- Consistent track record of successfully balancing multiple customers, developing opportunities, and exceeding new business targets.
- Validated consultative sales abilities and ability to work well in a fast-paced and matrix environment, collaborating across multiple departments and influencing all levels within an external organization.
- A strategic problem solver with excellent project management skills.
- Outstanding communicator with battled-tested negotiation techniques.
- Proficient in English.

Tags

customer

success

manager

cryptocurrencies

and

digital

assets

  • Customer Success Manager, Cryptocurrencies and

    1 week ago

    Singapore Checkout.com Full time

    We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences...

  • Operations Specialist

    1 week ago

    Singapore beBeeCryptocurrency Full time $80,000 - $120,000

    **Job Summary:**We are seeking a highly skilled professional to join our team as an Operations candidate with expertise in cryptocurrency management. The successful candidate will be responsible for managing end-to-end operational workflows related to cryptocurrency initiatives.

  • Business Development

    1 week ago

    Central Singapore FOMO PAY PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $3,500 - $7,000 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 143517**Job Views** - 1Roles & Responsibilities **Join and Grow with us!** We are looking for Business Development talents (junior/senior positions) who will be responsible for overall account...

  • Head of Compliance

    1 week ago

    Singapore ASIA DIGITAL EXCHANGE PTE. LTD. Full time

    **Position Summary**: Reporting to the Chief Compliance Officer, the Head of Compliance (Cryptocurrencies) will work collaboratively within the Compliance Department and with business and other stakeholders to provide solution-oriented advice on regulatory and financial crime issues that are key to the cryptocurrency business of AsiaNext and its success. He...

  • Compliance Expert

    2 weeks ago

    Singapore beBeeCryptocurrency Full time $150,000 - $200,000

    As a senior AML/KYC compliance professional, you will play a pivotal role in ensuring operational excellence across anti-money laundering (AML), know your customer (KYC), and licensing matters within the cryptocurrency industry.Key ResponsibilitiesConduct thorough customer due diligence on new and existing clients for cryptocurrency transactions, leveraging...

  • Cryptocurrency Regulatory Specialist

    1 week ago

    Singapore beBeeCompliance Full time $90,000 - $120,000

    Senior Compliance AssociateThe role of a Senior Compliance Associate is pivotal in ensuring the smooth operation of our organization's compliance functions. Reporting directly to the Head of Compliance, this position requires comprehensive expertise in compliance and regulatory licensing to support responsible growth in the evolving digital landscape.Key...

  • Customer Success Manager APAC

    3 days ago

    Singapore Stott and May Full time

    About the Company This fast-growing leader in real-time threat prevention for Web3 enables protocols, bridges, and DeFi platforms to detect and prevent exploits before they occur. Trusted by leading crypto-native organizations, the platform protects billions in on-chain value and is backed by world-class investors. With rapid global expansion underway, the...

  • Cryptocurrency Trader

    1 day ago

    Singapore BLOCKTECH APAC PTE. LTD. Full time

    **What are we looking for?** BlockTech is a high-paced algorithmic trading firm that facilitates global decentralized trading in cryptocurrency derivatives while expanding to new markets. We are growing like never before and we are looking for a Cryptocurrency Trader who wants to join us in this exciting scale-up phase! **What will you do?** As a...

  • Cryptocurrency Sales Specialist

    1 week ago

    Singapore beBeeRevenue Full time $60,000 - $120,000

    Cryptocurrency Sales ProfessionalJob Summary:We are seeking a skilled sales professional to manage end-to-end sales processes and consistently meet or exceed individual sales targets. This role involves executing consultative sales presentations and product demonstrations to prospective clients, with a focus on identifying and qualifying upsell opportunities...

  • Cryptocurrency Trader

    2 weeks ago

    Singapore BLOCKTECH APAC PTE. LTD. Full time

    **What are we looking for?** BlockTech is a high-paced algorithmic trading firm that facilitates global decentralized trading in cryptocurrency derivatives while expanding to new markets. We are growing like never before and we are looking for a Cryptocurrency Trader who wants to join us in this exciting scale-up phase! **What will you do?** As a...