Patient Services Associate

2 weeks ago


Novena, Singapore Community Care Healthcare sector Full time

Reporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.

**Responsibilities**:

- Manage and process patient referrals
- Handle patient admissions
- Handle and provide support for means testing/social support
- Provide financial counselling to patients or their Next of Kin
- Handle discharge and billing processes
- Submit claims for Medisave / Medishield
- Attend to enquiries on billings, deposits and means testing
- Attend to the auditors on the audit of means testing and financial counselling
- Any other work assigned by the supervisor

**Requirements**:

- GCE 'O' leve/Diploma in Business Administration or relevant field
- Minimum 3 years’ working experience in healthcare industry
- Mature, dynamic and self-motivated with the ability to work with little supervision
- Possess good communication and interpersonal skills

**Salary**: $2,000.00 - $2,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

Work Location: In person



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