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8 hours ago
1. Role Description:
This position reports to the Director and will be responsible for supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues.
2. Specific Responsibilities:
Individual to be involved in:
1. Organize employees' work schedules, Motivate the team by creating a positive working environment. Ensure that everything runs smoothly, from scheduling of appointments to execution of services to customers
2. Managing the salon budgeting process and the day-to-day financial operations including exercising financial control over budget expenditure and revenue collection, and financial reporting.
3. Perform daily checking on appointment, hygienic practices, customer allocation and service quality. Manage inventory of salon supplies and submit requisition to HQ. Maintain the hygiene and cleanliness of the workplace.
4. Ensure all beauty procedures meet high quality standards. Attain high customer retention which include resolving customers complaints.
5. Promote services, products and discounts on social media, Run online competitions and offer discount packages to attract new customers
6. Responsible for hiring and training beauticians, recruiting full-time and part time staff to fill shifts.
3. Competencies:
1. Business Continuity Management
2. Meticulous with an eye for details, business Operational Planning
3. Overseeing daily salon operations
4. Great communication Skills, maintenance services and managering duties
5. Promote services, products and discounts on social media
6. Training beauticians and organizing employees’ shifts
4. Duration of Traineeships: 6 months
5. Approved Training Allowance: Mature Mid-Career Individuals - $3600
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