
Operations Manager #sgup
6 days ago
Role Description:
This position reports to the Director plans organises coordinates and controls the operations of establishments that sell goods on a retail basis, oversees budget and strategic and operational direction
- Specific Responsibilities:
1.Ensure smooth day-to-day operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Actively maintain procedures and standard operating procedures (SOP)
2.Understanding vehicles available for leasing, their individual qualities and usage
Implementing and proposing promotional service packages
Formulate strategic and operational objectives
3.Examine financial data and use them to improve profitability Manage budgets and forecasts
Process of quotation, invoice and payment methods
Ensuring that payments are made
Tracking cashflow and revenue in company
4.Understanding client's needs and fufiling them with recommendations
Increase quality of customer service
Manage clients and deliver prompt and appropriate solutions to problems"
5.Onsite overseeing leasing process, handover,quality checks on product upon returning
Identifying operational issues and proposing potential improvements to improve customer and employee experience quality controls
6.Researching on market demands and trends in potential changes of the market in the future
Planning on development in a business point of view, proposing plans to further develop the company
3. Competencies:
1.Daily operations and improvements
2.Familiarising products and packages
3.Financial management
4.Sales and customer service
5.On site leasing and QC checking
6.Researching and development
4. Duration of Traineeships: 6 months
5. Approved Training Allowance: Mature Mid-Career Individuals - $3600
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