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Pre-sales Engineer

3 weeks ago

Singapore Verimatrix Full time

**GENERAL PURPOSE**:
Responsible for providing comprehensive technical and commercial pre-sales support to the Sales Department. Identifies, qualifies and scopes business opportunities into technical requirements for hardware, software, datasets, content, networks, and cloud infrastructure, including but not limited to integration points with 3rd party vendors, resellers, partners, systems integrators or proprietary systems.

Pre-Sales Engineer reports to the regional Pre-Sales Manager and works closely and collaboratively with the sales and account teams supported. This position may be assigned to support a geography or one or more named account teams.

**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.
- Collects, analyzes, evaluates, and interprets complex customer commercial and technical requirements and turns them into strategic, accurate, cost-effective, technical proposals using Company and 3rd party solutions that meet customer needs with tight deadlines.
- Becomes a trusted advisor to our customers and partners to ask the right questions, challenge assumptions, and identify core technical and business requirements in order to meet and exceed customer’s needs, and accelerate and grow recurring revenue for the Company.
- Highly adaptable to learning new technologies, tools, methods, partners, cultures and changing customer priorities.
- Maintains knowledge of general market conditions / requirements and provides input to appropriate development and marketing departments to assist in decisions for enhancements to services and feature/functionality sets and pricing models.
- Maintains knowledge of key competitor environments and identifies key strengths of Verimatrix service offerings in competitive sales situations. Updates competitive information.
- Maintains a continuing and effective communication with other Sales Staff and customers by ensuring questions are responded to efficiently and proxied to appropriate stakeholders in other departments as necessary.
- Provides coaching and professional development to sales team members in order to enhance their product knowledge, technical acumen, and technical sales skills.
- Liaison with Product Management, Engineering, Cloud, Security, and Global Operations to understand details of product direction and design and communicate information back to sales organization and customers.
- Setup and configure demos and trials of Company products/services with customers and partners.
- Ability to work remotely, independently and meet customer and Company deadlines.
- Generate sales quotes, architecture diagrams, and technical summaries of proposed solutions.
- Excellent knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and familiarity with productivity tools such as Slack, JIRA and Confluence.
- Familiarity with CRM practices along with ability to build productive business professional relationships and automate sales activities and reports.
- Strong business-level written, verbal and presentation skills in English.
**QUALIFICATION REQUIREMENTS**:

- Bachelor’s Degree or equivalent experience in Computer Science, Electrical Engineering, Telecommunications Engineering, or similar field.
- 5 to 8 years progressive experience in Software Engineering and/or Sales Engineering field with proven ability to understand customers’ business models and determine cost-effective strategies for implementations.
- Good understanding of Assembler, Compiler and Linker technologies, understanding the compilation pipeline in multiple development and build environments.
- Good knowledge of Application Shielding and Reverse Engineering techniques, such as JADX, D2J, Ghidra, Hopper and IDA Pro. Knowledge of Source Code Transformation techniques.
- Hands-on skills with Android, iOS and/or embedded Linux software development in C, C++, Java, Objective-C, Swift, Python and JavaScript is a plus.
- Knowledge of security methods such as public-key cryptography, SSL, TLS, awareness of encryption algorithms such as AES and RCA, authentication solutions such as Oauth and EAP, and pen testing strategies such as performing NESSUS scans and setting up red teams
- Strong problem solving, analytical and communication skills, both presentation and written.
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