
HR Manager, Sea
2 weeks ago
**About the Role**
In this role, you will have the following responsibilities/accountabilities:
- Develop in-depth knowledge of the BU/SBU i.e. customers, products, pressures, people and politics to provide the necessary advisory on people matters.
- Provides complex operational consultancy to people managers by providing comprehensive resolutions to people issues
- Work with global HR teams to obtain the desired outcomes, such as compensation benchmarking, international travel and relocation, sourcing and procurement of external vendors, group insurance renewals.
- Exercise considerable judgement to develop solutions from a factual background and fundamental principles.
- Drive the execution of the entire employee life cycle from onboarding to career movement to exit clearance.
- Execute all essential day-to-day HR operational support for all employees in the region, including payroll, work permit, group insurance, new employee onboarding and offboarding.
- Execute the role of Workday knowledge expert for all HR transactions (payroll, recruitment, employee records updates, international movement) accurately according to internal compliance requirements.
- Partnering with the various internal support teams including finance and payroll, ensure all key HR operational processes are executed timely and accurately, including payroll, immigration, insurance and all in-country employment and government-related processes.
- Manage external in-country vendors for all SEA countries, including insurance brokers, recruitment agencies, immigration providers and legal counsels.
- Direct the shared service resource to provide superior employee experience in all HR operational processes, such as employee queries on compensation and benefits.
- Ensure reports and analyses required for internal and external purposes are prepared timely.
- Be the employees’ point of contact for all people matters and ensure all HR requests are well-handled.
**About You**
You’re a fit for this role if you possess the following qualifications and experiences:
- 8 to 10 years’ total HR operational experience with 3-5 years in the SEA region, covering payroll and employment for the 5 countries - Singapore, Malaysia, Indonesia, Thailand and Vietnam.
- Superior organizational agility and consultative problem-solving skills with sound commercial acumen and the ability to understand business needs and provide comprehensive resolutions to complex people issues.
- Subject matter expert in all HR operations and processes with working knowledge of employment regulations of the countries in the region
- Strong project management skills with adherence to deadline; able to manage multiple projects and prioritize tasks according to criticality
- Clear thought process with strong organization and delegation skills to managing a resource or small team to ensure high productivity and HR service deliverance
- Street-smart and creative with the end-goal in mind to achieve the desired deliverables with the highest standard most efficiently and effectively.
- Independent, highly driven with a can-do attitude that is willing to be hands-on in all HR processes to support the business; ever ready to execute any tasks necessary to ensure the smooth execution of the HR operations
- Superior communication and interpersonal skills with the ability to build trust and relationships with multiple stakeholders, regional and global teams, external vendors and suppliers.
- Strong IT skills in navigating HR and other in-house systems, and an understanding of various admin and support mechanisms in order to complete internal tasks.
- The humility to learn the intricacies of the organization issues, coupled with an open mind to learn new ways of working will be the success factor for this role.
**What’s in it For You?**
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- ** Hybrid Work Model**: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
- ** Culture**: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
- ** Learning & Development**: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
- ** Social Impact**: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
- ** Purpo
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