
Technical Service Engineer
1 week ago
Job Description:
**Industry: Automotive MNC**
**Location: Central**
**Working Hours: Monday - Friday, Office Hour**
**Good Remuneration**
**Responsibilities**:
- Responsible for managing communication & resolving customer complaint and provide after sales support.
- Product quality complaints will be provided to the rest of the organization to aid in driving improvement.
- Conduct technically valid field investigations, communicate results effectively to manufacturing sites, value stream, management and coordinate follow-up.
- Identify and conduct technical analysis and methods which are appropriate for the assignment.
- Provide the proper reporting documentation and provide presentation material for tracking, discussion and review
- Provide technical training to field sales staff and customers
- Participate in design and creation of training materials that increase brand awareness
- Organize and control of engineering information, control of test tires and engineering equipment, acquisition of outside engineering services and supplies, preparation of product samples, and composition of engineering analysis
- Ability to manage multiple tasks throughout the stages of the complaint process
**Job Requirement**:
- Min Diploma or above in Automotive or Mechanical Engineering
- 1-2 years technical support working experience is an added advantage
- Strong analytical skill and problem-solving ability
- Proficient in MS office (Words, Excel, PowerPoint)
- Self-motivated, independent, possess good interpersonal skill and require mínimal supervisions
- Regional and domestic travel upon business needs
EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533
People Profilers Pte Ltd
50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623
EA Licence Number: 02C4944
Tel: 6950 9755
JOBID: L4VR338V
**Required Skills**:
Working Experience REST Automotive Product Quality Quality Management Analysis Brand Awareness PowerPoint Management System Registration Mechanical Engineering Travel LTD Manufacturing Technical Support MS Office Materials Documentation Preparation Engineering Design Communication Business Sales Training Management
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