
Sales Co-ordinator
5 days ago
3 years exp
**Roles & Responsibilities**
- To handle all incoming local/overseas enquiries which includes providing quotation to customer, follow-up for order confirmation, placing orders on suppliers, follow-up on backorders and ensuring issue of delivery order as soon as goods are available for delivery.
- Objective is not just to provide quotation to customers, but to secure orders which means recording, monitoring follow-up and updating of all relevant data like customer information and regular requirements.
- To assist the Sales Department in all aspect of customers development and support which includes tele-marketing, search calls and casual calls to regular accounts.
- Close liaison with Sales Manager and to feedback information received as regards customers complaint if any including providing of updating of order status and trouble-shooting.
- Liaison with the Administration Department to ensure proper documentation for despatch/delivery or shipment in compliance to customers request.
- Liaison with the Store to ensure delivery or shipment on schedule and packing/delivery in accordance to customers need.
No information added.
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