Tech Programme Management

**Description - External**

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a **Tech Programme Management.**

**Principal Responsibilities**
- Manage programme strategy and the programme approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes
- Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination
- Delivery, governance & reporting to stakeholders including the Product owner in the business, head of a service line or Product within Technology
- Drive the use of Agile methodologies within Technology teams (e.g., Scrum, Kanban, Lean) in line with corresponding transformation frameworks at the bank
- Ensure the technology program aligns to HSBC strategies and contribute to towards achieving strategic aims
- Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme
- Manage programme budgets, including headcount and software delivery capitalization
- Manage negotiation with and management of, and service agreement monitoring of third-party contracts with Technology suppliers
- Manage the development and promotion of the technology portfolio and project management practices
- Work across business and technology to establish effective controls, procedures, and quality assurance processes for the product in line with the Business Transformation Framework and HSBC Risk and Controls framework
- Manage the reporting of progress, issues, dependencies, and risks to committees and make recommendations

**Qualifications - External**
- Graduate or postgraduate degree in Science, Business Administration, Social Sciences in psychology, economics, Finance, Accounting or a related field
- Excellent experience with large scale technology migration and integration preferred
- Detailed understanding of General Insurance product manufacturing and distribution processes and technology from end-to-end
- Excellent experience in managing large scale programmes operating in a global environment with strong track record of business and IT delivery in a global, regional, and local structure
- Insurance and/ or Financial Services Industry experience
- Assess process and system use and focus on KPIs to track progress and manage changes
- Ability to develop cohesive working relationships with internal/external stakeholders
- Help align the programme around a clear view of what's required to achieve business success
- Value focus: possess a value-add mind-set with a focus on delivering measurable business value, delighting the customer, and optimizing ROI
- Decisiveness: natural problem solver who makes decisions and prioritizes initiatives using data and facts rather than intuition and feeling
- Ability to work effectively under pressure with competing and changing priorities
- Ability to bring analytical rigour, structure, and effective solutions to poorly defined problems
- Proven leadership skills, with a track record of building and motivating high performance teams in the Technology space
- Strong interpersonal, influencing, persuading and communication skills - applicable through multiple channels (written, spoken, workshops, presentations)
- Excellent team leader and player, able to lead others into action

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.