
Customer Relationship Executive
3 days ago
Arrange school visits by prospective parents and develop relationships while sharing unique selling propositions to maximize enrollment conversion.
- Responds to prospective parents' queries and address any information gaps regarding school enrolment matters, to progress lead in the sales pipeline.
- Assist to collate conversion data as required for progress reporting and analysis.
**Requirement**:
- Ability to handle customers/parents’ inquiries from Australia.
- Enjoys talking to people over the phone or online, and feels passionate about doing telemarketing sales or customer service roles.
- Knowledge of sales techniques and buyer psychology, able to practice active listening and questioning techniques to encourage sales conversion.
- Good command of English, has a friendly disposition and warm tone of voice which helps promote customer trust over the phone.
- Competency in IT systems, basic knowledge of CRM, and sales pipeline management software.
- Excellent Interpersonal Skills
- Support other responsibilities that may be assigned from time to time.
**Salary**: $2,500.00 - $3,500.00 per month
Schedule:
- Day shift
Work Location: One location
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