Tiktok Shop Go-to-market and Special Projects

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Client Solutions Team at TikTok helps nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights. Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment.
- Implement key growth initiatives in collaboration with sales, TikTok Shop, and cross-functional teams, to grow the eCommerce business of the company in SEA, especially Thailand, Indonesia and Vietnam markets
- Drive strategic integration between TikTok Shop (TTS) and Global Business Solution (GBS), consolidating insights across different categories and markets
- Act as a key liaison between GBS and cross-functional teams in the development of operational playbooks, best practices, and process alignment initiatives
- Understand business problems via data, and translate problems into structured project scope that directly drive actions that maximize revenue and business value
- Work and collaborate with cross-functional teams that includes Sales, Client Solutions, Operations and deliver educational content in a useful and appealing way to all stakeholders
- Engage in Sales enablement and client support activities to proactively assist in conversations that unlock revenue, and generate inbound insights on product & operational barriers

**Qualifications**:

- Bachelor degree or equivalent qualification
- 5 years or above professional working experience (preferably in Advertising or Internet e-commerce industry)
- Preferred work experience in Project Management, Consulting, Strategy, Advertising solutions, Marketing
- Excellent Project planning and Management skills: Ability to lead, support and run projects across the region by piloting new ideas, crafting roadmap and collaboratively deliver to achieve short and long term objectives
- Senior stakeholder management: Ability to work, communicate and socialize complex ideas with senior business leaders
- Cross-functional collaborations: Work with both external and internal cross departments like sales, category account managers, campaign teams, and marketing teams
- Strategic and Analytic mindset: Ability to understand and digest data analysis & output, to interpret and translate into strategic insights and implementable initiatives
- Clear logic, methodology, and independently craft business narratives with effective presentation / articulation skills
- Fluent English as a working language, and local language (Thai/Viet/Bahasa are a plus) with barrier-free communication, expression and social skills
- Growth mindset, always day 1 mentality and resilience to collaboratively achieve breakthroughs with team

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.