Helpline Counsellor

1 week ago

Singapore Institute of Mental Health Full time

-Family Group: Allied Health

**Responsibilities**

**Essential Job Functions**:

- Handle enquiries via phone and webchat
- Offer mental health information and resources based on callers’ needs
- Triage and identify callers at risk and/ or refer callers to relevant resources
- Provide brief intervention as required
- Handle distress calls

**Requirements**:

- Degree in Psychology/ Social Work/ Occupational Therapy/ Counselling or Advanced Diploma in Mental Health Nursing
- Preferably with 2 to 3 years of relevant working experience
- Possess excellent interpersonal and communication skills
- Team player with a passion for patient-care and community support
- Able to work on 24/7 rotating shifts (including weekends and PH)

**About IMH**:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

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