Helpline Counsellor

2 weeks ago


Singapore Institute of Mental Health Full time

-Family Group: Allied Health

**Responsibilities**

**Essential Job Functions**:

- Handle enquiries via phone and webchat
- Offer mental health information and resources based on callers’ needs
- Triage and identify callers at risk and/ or refer callers to relevant resources
- Provide brief intervention as required
- Handle distress calls

**Requirements**:

- Degree in Psychology/ Social Work/ Occupational Therapy/ Counselling or Advanced Diploma in Mental Health Nursing
- Preferably with 2 to 3 years of relevant working experience
- Possess excellent interpersonal and communication skills
- Team player with a passion for patient-care and community support
- Able to work on 24/7 rotating shifts (including weekends and PH)

**About IMH**:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.



  • Singapore National Skin Centre(S) Pte Ltd Full time

    -Family Group: Allied Health The Helpline Para-Counsellor requires attending to calls and providing support and psychoeducation to the public on Gambling, Substance and Behavioural addiction. Para-Counsellors should be able to triage, assess and provide resources according to client’s needs. The goal is to ensure that the callers are given the right...


  • Singapore Institute of Mental Health Full time

    -Family Group: Allied HealthPosition: National Mental Health Helpline Counsellor **Responsibilities**: - Handle enquiries via phone and webchat - Offer mental health information and resources based on callers’ needs - Triage and identify callers at risk and/ or refer callers to relevant resources - Provide brief intervention as required - Handle distress...

  • Counsellor

    9 hours ago


    Singapore Montfort Care Full time

    COMPANY DESCRIPTION Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de...

  • Senior Counsellor

    4 days ago


    Singapore Montfort Care Full time

    COMPANY DESCRIPTION Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de...


  • Singapore UNLOCKING ADHD LTD. Full time

    **Counsellor - ADHD-Informed Intervention**: **Full-Time** **Location: Singapore** **Overview**: Unlocking ADHD is a non-profit organisation committed to empowering individuals with ADHD and their families through advocacy, education, and support. We are seeking a passionate counsellor to deliver ADHD-informed therapeutic support and co-develop structured...


  • Singapore Intellect Full time

    The Role We are seeking a qualified and experienced Clinical Psychologist or Counsellor to join our growing team. The ideal candidate will have a strong background in delivering evidence-based treatments, particularly Cognitive Behavioral Therapy (CBT), and experience in administering psychological assessments as well as strong report writing skills. What...

  • Social Worker

    4 days ago


    Singapore Touch Community Services Full time

    Principal Responsibilities and Duties: Develop, grow the mental health portfolio and support outreach programme in schools for mental health Provide counselling to youths and parents on youth related issues and mental health related issues, both face to face and over telephone Provide direct case management for at-risk youths and their family members...


  • Singapore Singapore Children's Society Full time

    To support and promote children’s well-being through. in supporting our Tinkle Friend Services, which includes the helpline and chatline, developing resources to support children’s mental well-being through various channels. To develop evidence-informed group work and workshops for children and work systemically with educators/parents, so as to support...


  • Singapore LIMITLESS (LTD.) Full time

    **About Limitless Limitless is a charity (IPC) that was founded with the vision of building hope and worth, empowering the next generation to live purpose-driven lives, and to fulfil their potential in life. The charity primarily does one-to-one interventive work with youth (age 12-25) who struggle with their mental health. This is done through our helpline...


  • Singapore LIMITLESS (LTD.) Full time

    **About Limitless Limitless is a charity (IPC) that was founded with the vision of building hope and worth, empowering the next generation to live purpose-driven lives, and to fulfil their potential in life. The charity primarily does one-to-one interventive work with youth (age 12-25) who struggle with their mental health. This is done through our helpline...