Senior Customer Service Executive

1 week ago


Singapore WE FREIGHT PTE. LTD. Full time

Follow up on client’s request for quotation (RFQ)

Negotiate on sea freight/airfreight rates to improve business profitability

Prepare documentation and liaise carrier/co-loader for import shipment release or export shipment for BL collection

To coordinate with third party warehouse and vendors/suppliers/hauliers for timely delivery of local/overseas import/export/cross-trade clearance

Carry out service failure investigation/complaint and ensure corrective and preventive actions are in place

Ensure accuracy on cost analysis, vendors’ service delivery and customers’ billing.

**Requirements**:Minimum "O" levels

Minimum 5 years of Freight Forwarding experience

Knowledge of Tradenet is an added advantage

Positive attitude and meticulous in work

Should be a team player and able to work independently on tasks assigned

Able to start within short notice



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