Senior/Customer Service Executive

2 weeks ago

Singapore Reeracoen Singapore Pte Ltd Full time $80,000 - $120,000 per year

Job title: Senior/Customer Service Executive
Reference ID: 35972

Our client, a publicly listed company specialising in electronic components, is currently seeking a Senior Customer Executive / Assistant Manager to join their team. The successful candidate will play a key role in managing delivery and shipping operations while providing critical support to the sales team.

You will be reporting to the Customer Service Manager..

【 Responsibilities 】
- Receive and process Sales Orders using the SAP system, providing acknowledgements with estimated delivery dates based on standard lead times
- Process Purchase Orders to vendors accurately and efficiently
- Coordinate with various internal and external parties to ensure the timely production and shipping of goods
- Manage and monitor the order backlog, collaborating with the Sales team to address any delivery or production issues
- Prepare delivery and shipping documents, and liaise with warehouses (Singapore and Philippines), forwarders, and transporters to ensure smooth and timely deliveries to customers

【 What You Will Receive 】
- AWS
- Variable Bonus (subject to company and individual performance)
- Annual Leave: 14 days, up to a maximum of 20 days (based on the Financial Year: April to March)
- Medical Leave: 14 days
- Insurance Coverage
- Transport Allowance
- Mobile Allowance

【 Requirements & Preferences 】

(Must)
- Minimum "O" Levels and above
- Approximately 10 years of customer service experience within a manufacturing company specialising in electronic components/or similar parts (not finished products)
- Fluency in English and Mandarin (Listening, Writing, Speaking) to effectively liaise with Chinese stakeholders
- Proficient in Microsoft Office
- Familiarity with the SAP system
- Available immediately or on short notice


We regret that only shortlisted candidates will be notified.

Registration No.: R Bao Jing Xian)
Recruitment Licence: 12C5051

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