Customer Service Team Lead

6 days ago


Singapore RGF Full time

**Location**: Singapore

**Salary**: Open

**Industry**: Financial Services

**Sub-industry**: Financial Technology Vendor

**Function**: Corporate Planning
**Job Description**:
**Our Client**:
RGF is representing a reputable MNC in Financial Services. They are actively looking to hire a Customer Service Team Lead to join their ever-growing team.

**The Responsibilities**:

- Hire, train and build teams in various regions
- Develop and value add to a robust training program to get Customer Service team up to speed
- Advise the Board on what are the next steps to take, tying in BU KPIs to business objectives
- To manage a regional team size of 50-60 team members
- Communicate deliverables to team members in a timely manner
- In-charge of training development for staff

**The Requirements**:

- Relevant experience in managing a global team
- Have been in various roles within the Customer Service teams (e.g. ticket, chat, calls)
- Minimum 3 years of experience in Customer Service
- Self-driven and someone who embraces challenges



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore Aggreko, LLC Full time

    Customer Service Team Lead page is loadedCustomer Service Team Lead Apply locations Singapore Office time type Full time posted on Posted Yesterday job requisition id JR17026We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local...


  • Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...


  • Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...


  • Singapore beBeeCustomerService Full time $80,000 - $120,000

    Job SummaryAs a Customer Service Supervisor, you will be responsible for ensuring customer satisfaction through exceptional service delivery. You will respond to customer complaints in a professional and tactful manner.Key Responsibilities: Analyze staff evaluations and feedback to improve the customer's experience Project future needs for goods and cleaning...


  • Singapore Sun Chemical Corporation Full time

    **ABOUT THE ORGANIZATION** Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable...


  • Singapore Surbana Jurong Private Limited Full time

    The responsibilities of the Customer Service Officer/ Team Lead shall include but not limited to the following: - To manage of day-to-day Customer Service Counter - To guide and supervise Team Members as the team Lead. - To plan for monthly staff roaster. - Customer Service duties. - Manage feedback and complains - To coordinate with Asset on withdrawal and...


  • Singapore beBeeOperations Full time

    Job Description We're seeking a driven and data-oriented individual to lead frontline operations and drive service excellence. This role combines team leadership, stakeholder collaboration, and process optimization to ensure smooth day-to-day operations and platform integrity. The ideal candidate will have strong analytical and objective thinking skills,...


  • Singapore beBeeCustomerService Full time

    Job Title: Customer Service SupervisorThe primary role of the Customer Service Supervisor is to oversee the customer service team and ensure that customers receive exceptional service. This position requires strong leadership skills, excellent communication abilities, and a passion for delivering high-quality service.Key Responsibilities:To manage the...

  • Customer Service

    4 days ago


    Singapore DSM Full time

    **Bring your passion. Build the future.** **What you’ll do** To provide support to all internal & external customers and mentor team members to sustain a high level of service and to drive for results. In accordance with the Order to Cash (OTC) principles and guidelines, the Customer Service & Logistics Team Lead takes ownership of the correct order &...