Customer Service Team Lead

**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

Roles & ResponsibilitiesJob Title: Team Lead – Customer Service (Contact Center)Salary: UP TO $4,500.00Working Hours; 40 hours per week Location: Singapore, Raffles City TowerContract: 1 year Job OverviewWe are seeking a motivated and experienced Team Lead to oversee a team of Customer Service Officers (CSOs) in our Contact Center. The Team Lead will be...

**Role**: Customer service Team Lead **Description** - Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution - Conduct business reviews and provide suggestions on processes - Manpower management and shift adherence of CSOs - Monitor and coach on agent productivity to achieve SLA adherence - Conduct...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

**Willing to work shift as follows**: - Monday to Friday: 8am to 4.15pm/10.45am to 8pm - Saturday: 8.30am to 5.30pm **Leadership and Supervision**: - Manage the daily operations of the reception desk, ensuring smooth and professional service. - Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service. -...

**ABOUT THE ORGANIZATION** Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable...

**Main Task** - Represent customer service team to ensure Color Materials business needs are met. - Ensure a high degree of customer focus in all order-to-cash activities (e.g. customer management, export order management etc.) and maintain good co-operation and communication with sales team, planning team and other support functions. - Perform End-to-End...

Manages team members in the day-to-day performance of work, provides leadership and coaching / Training - Internal audit of team members’ performance - Assist and report to Customer Service & Fulfilment Manager - Back up for Processing of sales/Delivery Orders and phone-manning - Resolves product or service problems by clarifying the customer's complaint;...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution - Conduct business reviews and provide suggestions on processes - Manpower management and shift adherence of CSOs - Monitor and coach on agent productivity to achieve SLA adherence - Conduct performance review with CSOs - identifying areas of...