
Events Operations Executive
2 days ago
**Job description**:
**Company Overview**:The Holograil is a leading Photo Booth company specializing in providing innovative and engaging photo experiences for various events and occasions. We pride ourselves on delivering high-quality services that leave a lasting impression on our clients and their guests.
**Position Overview**:As an Events Operations Executive, you will play a crucial role in ensuring the seamless execution of photo booth services at various events. You will be responsible for coordinating logistics, managing on-site operations, and providing excellent customer service to clients and event attendees.
**Key Responsibilities**:
- **Pre-Event Planning**:
- Collaborate with clients to understand their event requirements and expectations.
- Coordinate logistics, including equipment setup, transportation, and venue coordination.
- Create detailed event timelines and operational plans.
- **On-Site Operations**:
- Oversee the setup and breakdown of photo booth equipment at events.
- Ensure all technical aspects of the photo booth are functioning correctly.
- Manage a team of on-site staff, providing guidance and support.
- Troubleshoot any technical issues that may arise during events.
- **Customer Service**:
- Interact with clients and event attendees to ensure a positive experience.
- Address any concerns or issues promptly and professionally.
- Provide assistance and guidance to individuals using the photo booth.
- **Quality Control**:
- Monitor the quality of photos and prints to ensure they meet company standards.
- Conduct regular equipment checks and maintenance to prevent technical issues.
- **Documentation**:
- Maintain accurate records of event details, including setup and breakdown times, technical specifications, and client preferences.
- Prepare post-event reports highlighting successes and areas for improvement.
- **Collaboration**:
- Work closely with the sales and marketing teams to promote photo booth services.
- Collaborate with colleagues to continuously improve operational processes.
- A valid Singapore Class 3 driving license is required for this role.
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