Sme Leader, Mercer Marsh Benefits

2 weeks ago

Singapore Mercer Full time

**Welcome to Brighter**

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and health and wellbeing.

Mercer and our clients talk a lot about workforce wellbeing and its importance when it comes to talent’s engagement, retention and productivity. We are looking for a passionate **SME Leader** to make an impact on health and wellbeing of our clients and be a strong advocate to lead conversations and make achievable solutions and changes in this area.

**We will count on you to**:

- Counsels, mentors and oversees performance management for a team of Client Relationship Managers, coordinates workload of team members and ensures team is appropriately staffed to meet client needs.
- Utilizes a thorough understanding of the client's business, risk management and insurance needs to ensure that our services and programs continue to meet their complex needs and expectations.
- Strengthens positive and tenacious client retention and development focus amongst subordinates through regular communication of client status and retention issues.
- Leads revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources in line with budget targets.
- Oversee all direct and indirect sales team dedicated to SME
- Manage channel distribution partners for effective sales conversions
- Be a leader and oversee governance of all cross sales initiatives related to SME
- Partner with placement teams in management of our facilities.
- Achieve desired penetration of MMB facilities.
- Deliver positive client satisfaction measured through digital channels.
- Innovate and design new SME products through partnership with insurers exclusive to MMB.

**What you need to have**:

- Bachelor’s Degree
- 15+ years of working experience in Employee Benefits segment in Broking/Insurance industry.
- Strong domain knowledge, and client management experience in health and benefits consulting.
- Strong oral and written communication skills and presentation skills.
- Analytical, critical thinking, good interpersonal and problem solving skills.
- Global mindset with experience in working with a team environment across borders.
- MAS qualification is required for this role.

**What makes you stand out**:

- Proficient with MS Office (Outlook, Word, PowerPoint and Excel).
- General knowledge of Compensation & Benefit practices (employee benefit underwriting, health care management, flexible benefits and alternative funding).

**MERCER

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