Senior Manager, Apj Partner Enablement

**Company Description**
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Summary**:
ServiceNow is on a mission to create a vibrant, world-class partner ecosystem. Reporting to the Director of Global Partner Enablement, the pivotal role of **Senior Manager, APJ Partner Enablement **will be instrumental in creating regional strategy, working closely with regional stakeholders and partners, and managing a small, fast-paced team in region.

This individual will be instrumental in understanding our existing solutions and sales approaches (both current and upcoming) and giving the regional partner ecosystem the tools, resources, skills, and knowledge necessary to accelerate ramp times, improve overall effectiveness and efficiency, demonstrate our differentiated value to our customers, and improve partner sales productivity and performance. The individual will be on top point to introduce, initiate, drive, support, and execute regional partner enablement strategies and efforts; and expand meaningful partner capacity.

As we look to expand and grow in region, this is a vital leadership role that will provide the visible and imperative opportunity to create, guide and successfully execute regional alliance enablement strategies.

Once again, this is a key senior role for ServiceNow. A strong ability to drive, collaborate, and manage a wide range of education and enablement initiatives is a must. This person will be capable of working in a fast-paced environment and will be passionate about enabling others. The role will require excellent verbal and written communication skills and be able to work independently with effectiveness.
**What we are asking of you in this role**:

- Proactively engage with appropriate ServiceNow partner sales management and partner program teams to identify, prioritize, develop, and execute successful enablement strategies, plans, content, and programs
- Lead the regional partner enablement team to enhance the strategy to optimize, operationalize and maximize partners as aligned with the ServiceNow partner strategy and transformation
- Develop programs that _always_ think about partners and how they can be enabled and encouraged to grow and expand their ecosystem and become a greater extension of our ServiceNow team
- Identify gaps in partner resources, knowledge, and processes - and work with all levels of leadership (internal and external) to ensure rapid deployment of education & tools needed to address those gaps
- Build enablement relationships with strategic partners and create joint partner enablement plans in collaboration with Partner counterparts
- Engage regularly with key partners to monitor enablement process, new requirements, and future goals - while always driving resource investment and growth from those partners
- Provide regular updates to partner management on the status of partner learning and completion
- Leverage assets from - and partner with - other ServiceNow organizations to drive knowledge acquisition and skills development
- Build comprehensive knowledge of partner training programs, Training & Certification offerings, course roadmap, funding programs, Partner programs, and course objective/overview to be a trusted advisor to partners
- Drive awareness of new or updated partner training information for ServiceNow partner-facing teams and the partner community through established platforms
- Produce and provide metrics reporting - and provide insight and impact of initiatives
- Take part in the organization, execution and productive delivery of workshop, virtual and on-demand enablement.
- Co-create and maintain a local training calendar; monitor and manage content on the corporate partner-facing portal for accuracy and effectiveness.
- Establish fluent channels of feedback, participation & support from both internal and external organizations and stakeholders.
- Contribute analytical capability to understand key trends in the region across the channel partner community, and work with the partner leaders in the region to establish training plans and curriculum that will help drive partner revenue
**Qualifications**
Required Competencies for success**:
**Leadership competencies**
- Drive results - Consistently achieving re