Marketing & CRM Manager (Automotive)
1 week ago
Job Description:
**Job Scope**
- Spearhead all campaigns & promotions by working closely with Sales and CRM
- Able to generate concepts and ideas for all relevant marketing communications
- Consistently align processes that will improve overall productivity for all internal stakeholders
- Perform analysis for all post-marketing performance metrics
- Keep up to date with current digital trends related to marketing
- Develop strategies to increase digital visibility of company/brand/product across all touch points
- Track all digital performance metrics, including usability, design, content, etc
- Oversee prospecting initiatives & monitor ROI
- Effective with social media and all digital platforms to increase market share and presence
- Responsible for companys websites and social media
- Ensure all brand activities such as collaterals, advertisements and events comply with guidelines
- Spearhead continuous initiatives for media & PR outreach
- Boost awareness and favourability through press releases, PR events, media channels or any other creative platforms
- Effectively manage all agencies and vendors
- Custodian of Customer Experience (CX), which includes customer engagements, Customer Lifecycle Value (CLV), mapping of Customer Journey (CJ), through building and maintaining profitable relationships with customers
- Identify opportunities within customer experience to improve customer satisfaction level
- Owner of CSI/ SSI/ NPS milestones including mystery shoppers/calls. Addressing service-related issues and reinforce service standards.
- Manage customers and stakeholders feedback, ensuring all feedback are promptly attended to
- Proactively work on areas for improvement leveraging on latest CRM platforms & analytics
**Requirements**:
- Degree in Marketing
- Minimum 5 years of marketing related experience, with experience in digital marketing
- Strong analytical skills
- Innovative with creative flair, resourceful, proactive and a good team player
- Good interpersonal and communication skills
- Excellent command of written and spoken English
- Meticulous with a keen eye for details
- Ability to work in a fast-paced environment and managing concurrent projects to meet deadlines
- Proficient in MS Office Applications (Word, Excel, PowerPoint)
People Profilers Pte Ltd
Tel**: 6950 9753**
EA Registration Number: R1111375
EA licence number 02C4944
EA Personnel: Lee Hui En Ashley
**Required Skills**:
CRM Marketing
-
Amps Engineer
4 days ago
Singapore Pfizer Full timeCompany Description Entrusted by Pfizer Singapore, Cielo Talent supports Pfizer to recruit permanent employees for the expansion of Pfizer Tuas manufacturing site in Singapore. **Why Pfizer** Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions...
-
CRM Manager
1 week ago
Singapore People Profilers Full timeJob Description: - Champion customer lifecycle management and lead and sales funnel management in the organisation. - Optimising and driving the company’s use of the Salesforce CRM and Salesforce Marketing Cloud, including conducting discovery and planning out touchpoints and journey flow for customer journey automation - Initiate multi-channel CRM...
-
Marketing Executive
2 weeks ago
Singapore Wearnes Automotive Full time**Responsibilities** - Marketing support for Aston Martin Singapore - always laddering up towards customer satisfaction, engagement and HQ KPIs are on track - Service and manage the Concierge desk during showroom operating hours - Greet all incoming customers to the showroom, and ensure they are directed to the respective persons in a timely fashion -...
-
Manager, CRM
6 days ago
Singapore PERFORMANCE MOTORS LIMITED Full timeJob Scope - Champion customer lifecycle management and lead and sales funnel management in the organisation. - Optimising and driving the company’s use of the Salesforce CRM and Salesforce Marketing Cloud, including conducting discovery and planning out touchpoints and journey flow for customer journey automation - Initiate multi-channel CRM activities and...
-
Automotive Product Manager
7 days ago
Singapore MNC Automotive Company Full timeCompany OverviewMNC Automotive Company is a leading provider of automotive products in the Singapore market. We offer a wide range of lubricant oils and batteries that cater to the needs of car and motorcycle workshops.Job DescriptionWe are seeking a motivated and experienced sales professional to join our team as a Senior Sales Executive. The successful...
-
Manager, Marketing
1 week ago
Central Singapore Sime Darby Full timeCompany: Vantage Automotive Limited **Responsibilities**: - Lead the SDAS & PPSL Marketing and CRM team and provide relevant support, and coaching to complete assigned tasks - Manage resources and marketing budget - Responsible for marketing plan, execution, monitoring, and tracking of results - Responsible for generating leads for sales and purchasing -...
-
Singapore GLOBAL AUTOMOTIVE DISTRIBUTION PTE. LTD. Full timeRoles & ResponsibilitiesJob Summary:We are seeking an experienced and driven B2B Sales Representative to join our team, with a focus on selling automotive products predominantly tyres to businesses such as auto dealerships, garages, service centers, and fleet operators. The ideal candidate will have strong industry knowledge, excellent relationship-building...
-
Singapore GLOBAL AUTOMOTIVE DISTRIBUTION PTE. LTD. Full timeRoles & ResponsibilitiesJob Summary:We are seeking an experienced and driven B2B Sales Representative to join our organization, with a focus on selling automotive products predominantly tyres to businesses such as auto dealerships, garages, service centers, and fleet operators. The ideal candidate will have strong industry knowledge, excellent...
-
CRM Executive
6 days ago
Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full timeOur Client, in the **Automotive Industry **located **Across Singapore **has opening for **CRM Executive. **Overview** The CRM Executive plays a key role in the management of the CRM systems and its associated processes, campaigns and events, and evaluates data insight and information to develop effective and efficient CRM strategies and activities to...
-
Senior Executive, Operations
2 weeks ago
Singapore VANTAGE AUTOMOTIVE LIMITED Full timeVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...