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Head of Strategic Initiatives- Apac

2 weeks ago

Singapore Orange Business Services Full time

Engage and partner with clients at an executive level to develop strategic alliance and sell Strategic Solutions and Service engagements culminating in large and long-term contracts.
- Drive revenue growth through identification and development of Solutions, Services and Consulting opportunities in APAC
- Sell and deliver Solutions that also leverage OBS’s Solutions and Professional Services capabilities
- Development of Solutions, Consulting and Service opportunities in existing and new logo accounts
- Manages the Sales Pipeline and plans/ manage resource requirements to deliver the Soluition and Services proposed to the client
- Ensure OBS targets for Order Book and Revenue are met and Cx is maintained for all Projects delivered to the customer
- Refocus clients on their core business, thus positioning cost effectiveness and value add of Orange Solutions and Services to meeting their business needs and supplement internal processes and resources
- Growth of Solutions and Services/ Consultancy engagement in the region

Manage all aspects of assigned client Solutions Project(s) providing overall leadership and quality
- responsibility for ensuring overall client Solution Project satisfaction and managing client expectations
- proactively develop project plans and project risk mitigation strategies
- Executing profitable Solutions Projects

Selling and Delivering multi-million large Complex SI Projects that have Product and Consulting Services complexity and ensure replicable models are built and captured in a KB repository

Signs off on client Solutions and Services proposals
- Ensures Orange P&L objectives are met
- Leadership and development of Teams
- Leader cross functions teams comprising of Domains/ BUs, Services and Billable consultants
- Supervises client satisfaction regarding work achieved by team(s)
- Ensuring High NPS/ C-SAT

**about you**:
Strategic Projects:

- Personal and team target to be set by management which will be based on Revenue, Order Book and Profitability in line with APAC region Strategic Projects specific requirements.
- ForecastSolutions and Services revenue on a monthly basis, track and manage revenue recognized and costs incurred by the Solutions and Services management code.

Team Leadership:

- Provide guidance, mentoring and training to cross-functional Solutions and Services staff
- May be required to directly manage all aspects of a client project (or projects) providing overall leadership and quality management (i.e. first-line manager).
- Provide administrative management for the Strategic Projects Solutions and Services team capturing all project staff time/expense (T&E) approvals and performance evaluations reported in OBS systems.
- Manage project specific technical teams as required to deliver the Solutions and Services

**additional information**:
Ability to:

- Engage and partner with clients at the executive level
- Recognize and assess clients’ key business drivers and challenges
- Manage cross functional teams of Solutions and Services
- Manage OBS financials linked to the Solutions and Services
- Manage development of cross-functional teams
- Produce high quality written materials: proposals, business cases, organizational plans, etc

**department**:Sales & Marketing Asia Pacific

**contract**:Regular