Club Manager for Her Wellness Club

1 week ago


Singapore PILATES CONNECT PTE. LTD. Full time

**Club Manager - HER Wellness Club
**Overview**:
As the Club Manager for HER Wellness Club, you will play a pivotal role in ensuring the seamless operation and exceptional experience of our members. You will oversee all aspects of club management including membership, facility operations, program development, member engagement, and partner relations. This role requires a dynamic individual with a passion for women's wellness and with proven operational ability to deliver results, leveraging on available digital software to achieve productivity.

**Responsibilities**:

- **_Membership Management: _**
- Manage all aspects of membership including acquisition, retention, and satisfaction.
- Develop and implement strategies to attract and retain members, ensuring growth and sustainability of the club.
- Regularly assess member needs and preferences to tailor club offerings accordingly.
- **_Club Premise Operations: _**
- Oversee the day-to-day operations of the club, including facility maintenance, cleanliness, and safety protocols.
- Coordinate with vendors and service providers to ensure smooth functioning of club amenities.
- Implement efficient processes to optimize resource utilization and maximize operational effectiveness.
- **_Program Curation and Execution _**:

- Collaborate with wellness experts and professionals to curate a diverse range of programs and activities catering to members' needs.
- Plan and execute events, workshops, and classes aligned with the club's mission and objectives.
- Monitor program effectiveness and solicit member feedback for continuous improvement.
- **_Member Engagement & Support: _**
- Foster a supportive and inclusive community environment within the club.
- Proactively engage with members to understand their goals, challenges, and feedback.
- Provide personalized support and guidance to members to enhance their wellness journey.
- **_Partners Engagement: _**
- Cultivate and maintain relationships with external partners, including wellness practitioners, vendors, and sponsors.
- Negotiate contracts and agreements with partners to secure favourable terms and mutually beneficial partnerships.
- Collaborate with partners to offer exclusive benefits and promotions to club members.

**Requirements**:

- Bachelor's degree in business administration, hospitality management, or related field (preferred).
- Proven experience in club management, preferably in the wellness or fitness industry.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Passion for women's wellness and commitment to promoting a healthy lifestyle.
- Ability to work flexible hours, including evenings and weekends, as required.


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