Club Executive

2 weeks ago

Singapore Changi Airport Recreation Club Full time

**Club Operations/Facilities & Maintenance**
- Oversee the Club Operations and maintenance to ensure smooth daily operations
- Reporting maintenance and facilities faults to the relevant partie Liaise with contractors, identify and follow-up on faults, plan for repair/system and parts replacement works and to plan for maintenance of equipment in facilities.
- Obtain quotes and select vendors for maintenance and manage maintenance vendors to ensure that regular and ad-hoc facilities management activities are well-run (air-con, custodial, cleaning, electrical, building repairs, interior repairs, etc).
- In-charge of Club’s security alarm and monitor CCTV and coordinating with vendor for servicing or installation.
- Facilitate smooth operations of Café, propose solutions to operations issues to the Club Manager for considerations.
- In addition, you will also be called upon to perform the following Standby Duties: Up to 2 working days per week on standby for Counter relief duties
Up to one month per year on standby for Jackpot Ops relief duties.

**Secretariat & Corporate Services**
- Plan for and organise the Club's key meetings (AGM, regular MC meetings)Set calendar of meeting dates in advance
Send notice of meeting for MC meeting or Core MC meeting
Set up meeting logistics
Writing and confirmation of meeting minutes
Update the annual return for new committee
Update the change of club constitution and By-Law, if request.
- Plan and organise staff bonding events
- Maintain all staff entitlement and benefit records, e.g. leave, flexi-band
- Procurement
- IT maintenance & contract:Arrange for repairs for system breakdown
Propose and seek MC's approval for system/IT equipment replacement when necessary
- Purchasing/keep stocks for stationery/office equipment/office furniture repair & maintenance, etc.
- Copier Machine repair & maintenance/contract
- CARC Website domain contract renewal
- Revised/update CARC Staff Menu/Staff Benefits, if requested
- Staff Refresher Training
- Partner Admin for planning QSM/RTS courses
- OIC of Club yearly spring cleaning & arrange disposal services
- Duty officer work (for morning/night shift)

**Managing Customer Relations & Organizing Programmes**
- Assist customers with membership transactions, facility bookings, services and payment
- Reporting maintenance and facilities faults to the relevant parties
- Opening and closing the Club at the end of the day when on duty
- Assisting Club Manager to prepare individual and corporate member bookings and revenue collection reports
- Assisting in planning and organizing programmes and activities to drive revenue and member engagement

Past experience in Club Ops & maintenance or training in event management, event facilitation (e.g. emcee) would be advantageous

**Requirements**:

- Relevant work experience in customer service
- Proficient in Microsoft Office
- Able to work shift duties (morning/night shift) including weekends and public holidays

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