Operations Manager

2 weeks ago

Geylang, Singapore PRIMECH A & P PTE. LTD. Full time

Primech A & P is looking for an **Operations Manager** to oversee the daily operations of our cleaning projects. You will be leading a team of Executives to ensure the smooth operations of multiple sites.

**Responsibilities**:

- Manage a team to oversee the daily operations of cleaning projects, ensuring services are delivered on time and to the highest standards.
- Develop, implement and regularly review standard operating procedures (SOPs) to ensure high-quality service across all sites, ensuring compliance with local regulations and industry standards.
- Handle staffing issues, ensure that all staff are trained in and adhere to safety protocols and professional conduct.
- Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction.
- Collaborate with the business development team to expand services with existing clients and attract new business.
- Optimize resource allocation, manage labour costs, and reduce operational inefficiencies.
- Continuously assess operational workflows, identifying areas for improvement in efficiency and effectiveness.
- Prepare regular reports on operational performance, customer satisfaction, and financial results for senior management.
- Manage the use of technology systems to streamline scheduling, reporting, and communication between teams.

**Requirements**:

- Bachelor’s degree in any field, preferably Operations Management or Facilities Management.
- Minimum 5 years of Operations experience in a similar industry (preferably cleaning or facility management), with at least 3 years in a managerial or leadership role.
- Must have valid Class 3/3A Driving license.
- Must be flexible to work weekends, as well as late night into early mornings.
- Tech-savvy, proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with cleaning industry regulations, safety standards, and best practices.
- Strong organizational, problem solving, and leadership abilities.
- Ability to react quickly in fast-paced environments.
- Good communication skills and proactive in dealing with high value customers.

**Job Types**: Full-time, Permanent

Pay: $5,000.00 - $7,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's or equivalent (required)

License/Certification:

- Class 3 Driving Licence (preferred)
- Class 3A Driving Licence (preferred)

Work Location: In person

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