Transformation Specialist

5 days ago


Singapore Qatar Airways Full time

**About the role**

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways Cargo’s Transformation Management Office (TMO) as a **Transformation Specialist in Singapore.**

Join the **#MovedByPeople** family and leave a mark as part of TMO. We care, we lead and we have fun managing small to large-scale business transformation projects to offer simple service to our customers while connecting global communities.

In this role, you will focus on the regional implementation journey of QR Cargo’s Vision 2027 being the bridge between the Region and the Head Office in Doha. Your role will contribute to take our relationship with stakeholders to the next level by adopting innovative methods & approaches.

As part of your role, your Key Responsibilities will include:

- Support in the transformation process of QR Cargo VISION 2027
- Engage with regional and international teams to draft functional process maps
- Effective stakeholder management on a highly multi-cultural environment
- Identify gaps in existing process capabilities and propose areas for improvement and develop road map/ business plan for future business improvement
- Identify and facilitate opportunities for process mapping, baselines, challenging targets, digitisation and continuous improvement initiatives
- Support the execution of systematic approach, proactive problem solving and preventive actions by training, developing, coaching and mentoring any key stakeholder in Cargo
- Identify existing or potential project risks and road blocks, and implement required mitigation plans
- Direct interaction with Cargo Leadership to present analytical findings and proposed recommendation
- Multi-source data collection and analysis
- Create and maintain multi-purpose project management dashboards
- Provide global project status’ updates using different tools and platforms
- Design and facilitate workshops
- Become a regional Change Management champion by collecting inputs from multiple stakeholders

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to build with us our Next Generation, and build the life you want while being part of an international community.

Our best is here and yet to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
- Relevant experience in process improvement of a multinational company
- Prior experience in the air freight industry is essential
- Be part of cross-functional projects. This would include projects related to business strategy, products, productivity and efficiency
- Command of English language
- Effective listening and critical thinking skills
- Strict project management discipline
- Strong analytical and problem-solving skills
- Effective communication skills with leadership qualities
- Should be excellent using MS Office (Excel, word and power point), and should be able to use tools like Power BI

**How to apply**

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your bes



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