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Cs / Admin Executive

2 weeks ago

Singapore THE SWIM LAB PTE. LTD. Full time

**_If you have a passion for customer service and administration, are organised, proactive and love working in a fast-paced environment, join Sports Schooling as a Customer Service & Admin executive.
- **

**Key responsibilities include**:

- Handle customer enquiries, membership sign-ups, and programme registrations
- Manage payment processing, invoicing, and administrative tasks
- Assist in scheduling and coordination of classes, events, and facility bookings
- Ensure smooth daily operations at the front desk and provide excellent customer service
- Maintain accurate records, reports, and documentation
- Support marketing and communications efforts (e.g., newsletters, social media updates)Work closely with coaches, instructors, and management to enhance customer experience

**Requirements**:

- Prior customer service or administrative experience preferred
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office / Google Workspace (Knowledge in Airtable is a plus)
- Ability to multitask, stay organized, and work independently
- Positive attitude and willingness to learn and adaptPassion for sports, fitness, and working with families is a plus

**Why join us?**
- Fun and sports-centric work environment
- Opportunities for career growth and developmentBe part of a team that inspired young athletes

**This is a 100% onsite position.**

**Office location: Yishun (some occasional travelling to other part of Singapore may be required from time to time)**

**Working hours**:
Mon & Tue, 10am - 7pm

Wed, 12 - 8pm

Thu & Fri, 12 - 7pm

Sat, 7.30am - 12.30pm