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Customer Service

2 weeks ago

Singapore Siemens Healthineers Full time

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

**Then come and join our global team as Customer Service (CS) Department Administrator to manage the CS Department administration day to day operations and render the secretarial support to the Head of Department.**

**Your tasks and responsibilities**:

- You will provide secretarial support and ad-hoc assignment to Head of Department
- You will be supporting and any ad-hoc requests from Customer Service Team
- You will verify monthly Engineer’s overtime submission before cutting off deadline
- You will verify expense claims in Concur for CS Organization
- You will book and maintain training competency matrix and upload training certificate in SharePoint
- You will manage yearly training budget report for CS Organization and ensure timely submission of training report to Finance team
- You will support CS Head of Department to coordinate CS management monthly team meetings
- You will manage office supplies together with other admins for Singapore office
- You will plan and support events within CS and Singapore office
- You will support staff onboarding/offboarding
- You will coordinate office layout & the tidiness of CS Workshop
- You will control and manage assets of CS organization
- You will provide administration support for EHS related topic, such as PPE purchase/ NEA License (L5/L6/TLD)
- You will guide and assist team members with travelling arrangements when required

**Your qualifications and experience**:

- You have minimum 3 years’ experience in providing administrative support to a big team and Head of department
- Prior experience in events coordination is an added advantage
- You have knowledge of standard office administrative practices and procedures

**Your attributes and skills**:

- You are proficient in Microsoft Office (Excel, PowerPoint, Word)
- You are self-driven with strong multi-tasking skill
- You are able to work under fast-paced environment and able to meet tight deadlines
- You are a team player with strong collaboration skills
- You demonstrate initiative, with good follow-up skills and ability to maintain confidentiality
- You possess strong verbal and written communication skills

**Our global team**:

- We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

**Our culture**:

- We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

**To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

**Organization**: Siemens Healthineers

**Company**: Siemens Healthcare Pte Ltd

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time