Current jobs related to Cs Senior Quality Specialist - Singapore - Booking.Com
-
CS specialist and supply Chain
1 day ago
Singapore Xylem Inc. Full timeCS specialist and supply Chain page is loaded## CS specialist and supply Chainremote type: Onsitelocations: Singapore ICONtime type: Full timeposted on: Posted Todayjob requisition id: R44216Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading...
-
Senior Quality Assurance Specialist
6 days ago
Singapore DOITWELL PTE. LTD. Full timeJob Responsibilities: Responsible for leading a team of quality assurance and training specialists Manage, review and develop the QA scoring matrix, evaluation assessment and conduct deep analysis in order to provide insights to stakeholders on team performance Organize and deliver classroom-style / online trainings about product features and customer...
-
Water Quality Laboratory Specialist
2 weeks ago
Singapore beBeeWater Quality Specialist Full time $3,000Job Title: Contract Lab TechnicianThis role involves working in a laboratory setting, performing various tasks such as sample preparation and analysis of water and solid samples. As a successful candidate, you will have strong analytical skills, be able to work independently and as part of a team, and possess good communication skills.Key...
-
Executive Engineer
2 weeks ago
Singapore STRIDES TECHNOLOGIES PTE. LTD. Full time**Job Purpose**: To assist Branch Manager (BM) and Section Manager (SM) to plan, organize and manage the CS&M Shop production in meeting the Preventive Maintenance (PM) and Corrective Maintenance (CM) on Trains/Equipment/Component timeline. Providing a safe, reliable, quality, and cost-effective operation in the CS&M Shop as well as to lead a team of...
-
Cs Service Coordinator
2 weeks ago
Singapore ASML Full time**Introduction to the job**: The job provides you the opportunities to work in a global leading company of lithography technology. You would able to work, share, and grow together with ASML. The sector Customer Support is responsible for the maintenance and repair of ASML systems at customer locations. CS supports the customers in the use of these complex...
-
Head of Customer Services
6 days ago
Central Singapore Siemens Healthcare Pte Ltd Full timeDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally...
-
Singapore S&P Global Full time**The Role**: Senior Commercial Specialist, Climate Solutions **The Location**: Singapore **The Role**: Climate Solution (CS) / Energy Transition (ET) Specialist is responsible for the customer experience and revenue growth of Platts Energy Transition (ET) bank of business. This requires close co-ordination with Commercial team, Channel Partners, Marketing...
-
SAP SD/CS CONSULTANT
7 days ago
Singapore AXXIS CONSULTING (S) PTE. LTD. Full timeSAP SD/CS CONSULTANT About Axxis Consulting / Company Overview: We are an SAP Platinum Partner with HQ in Singapore and presence in Malaysia and Japan. Our customers range from Fortune 2000 customers to local SMEs, who we support with SAP S/4HANA, SAP Business ByDesign, SAP Business One, and CX solutions. For more information find us at The Opportunity: We...
-
CS specialist and supply Chain
6 days ago
Singapore Xylem Full time $60,000 - $80,000 per yearXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...
-
Senior Quality Assurance Specialist
1 week ago
Singapore beBeeSeniorQualityAssuranceSpecialist Full timeJob Title: Senior Quality Assurance Specialist Roles & Responsibilities: The Senior Quality Assurance Specialist will be responsible for supervising quality control activities, including inspection plans, schedules, and the updating of quality records. The incumbent will supervise inspections, reports, and documentation done by inspectors and collect and...
Cs Senior Quality Specialist
3 weeks ago
This role is key in the roll-out to and execution of the CS Quality framework / strategy by the EPS sites to ensure quality and performance standards are fully understood and displayed by our EPS partners.
Through the audit of the quality management initiatives introduced to the EPS sites, this role provides useful insights to and operates in close collaboration with the CS Global Quality, Regional Change, Regional Learning and Regional EPS teams to develop improvements in processes and standards that can be efficiently and effectively executed by the EPS sites.
- Roll out and audit the execution of the CS Quality framework / strategy including evaluation methods, tools and systems to EPS sites in line with business goals and objectives
- Understands the key drivers of customer and partner satisfaction, identify opportunities and drive and review initiatives proposed by EPS quality teams to improve Quality and performance scores
- Evaluate EPS sites’ quality performance to support consistency in quality evaluations and to propose improvements required for the EPS sites to meet performance standards and service level requirements
- Review EPS sites’ quality performance to recommend improvements required to guest and partner handling processes in collaboration with the Regional Change team
- Collaborate with Regional EPS team to deliver relevant quality audit findings to the EPS sites to bring about service delivery improvements
- Through the outcome of quality evaluations, provide supporting information and recommendations to the Regional Learning team in support of effective and relevant operational training delivery to the EPS sites
- Support the training and development of CS Quality Specialists
- Relevant experience in quality evaluation concepts and quality monitoring tools preferably within a contact center environment
**Requirements**:
- 3-5 years of relevant Job Knowledge
- Ability to thrive and influence others in a fast-paced, regional and dynamic work environment
- Good use of evaluation and analytical skills to propose improvements to relevant stakeholders
- Excellent written and verbal communication skills with the ability to present information and influence thinking
**Pre-**Employment** **Screening**:
