Senior/ Principal Manager
2 weeks ago
**What the role is**
- The Operations Process Assurance Team (OPAT) aims to strengthen MPA’s foundation in maritime operations. The team engages internal and external stakeholders to create institutional knowledge assets, conduct independent audits and reviews, and provide tacit knowledge inputs to digitalisation of operational work processes and next-generation operational technology development.
The main responsibilities are:
- Conduct active and passive ops audits to ensure compliance with the Standard Operating Procedures (SOPs) and that duty officers are equipped with the required skillsets and knowledge. This includes improving the audit process like identifying areas where systems and smart monitoring gadgets can be used, examining ready system data, e.g., system logs, to identify concerns and high risk areas.
- Review SOPs and Training and Competency Framework to ensure compliance with MPA’s existing regulatory frameworks and that of international bodies like IALA and IMO. The team also provides independent perspectives and recommendations on how to address high-risk issues, how to enhance operational efficiency and effectiveness, and whether there is adequate training for officers.
- In collaboration with the business units, ensure that our operational training syllabus is in accordance with the approved Training Competency Framework. This includes sourcing and developing e-Learning content to facilitate easy access, consumption and internalisation of ops knowledge to accelerate the pace and improve the experience of learning.
**Requirements**:
- Possess deep functional expertise and knowledge in maritime operations.
- Ability to piece operational information to present a holistic picture at strategic level.
- Experience in content development of online courses and conducting of operational audits is an advantage.
**What you will be working on**
**What we are looking for
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