Current jobs related to Customer Order Management Specialist - Singapore - People Profilers
-
Customer Order Management Specialist
2 weeks ago
Singapore Cummins Inc. Full time**CUSTOMER ORDER MANAGEMENT SPECIALIST** **Description** **CUSTOMER ORDER MANAGEMENT SPECIALIST** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility...
-
Customer Order Management Specialist
2 weeks ago
Singapore Cummins Full time**CUSTOMER ORDER MANAGEMENT SPECIALIST** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact...
-
Customer Order
2 weeks ago
Singapore INNIO Full timeWhat if energy supply could be sustainable, affordable, and reliable at the same time? With its powerful Jenbacher and Waukesha gas engines, INNIO brings energy solutions for today and tomorrow, in more than 100 countries, improving the quality of life for countless people. Do you want to make a difference with your work? We're searching for a **Customer...
-
Order Management Specialist
2 days ago
Singapore TALENTMATE Full timeAs an Order Management Specialist, you will be responsible for overseeing the seamless processing and fulfillment of orders within the company. Your role will involve managing the entire order lifecycle, from receipt to delivery, to ensure that customers receive their products accurately and in a timely manner. Collaboration with different departments such...
-
Senior Account Executive
2 weeks ago
Singapore Fluent Order Management Full time**Position Summary** As Senior Account Executive, you’ll play a critical role in next stage of revenue growth in South East Asia for Fluent Commerce. To do this, you will be: Key Responsibilities - Creating and driving new business revenue(s) within your regional Retail and Direct to Consumer brand target client base - Managing your personal sales...
-
Customer Order Coordinator
7 days ago
Singapore beBeeCustomer Full timeOperations & Customer Service SpecialistWe are seeking a detail-oriented and proactive Operations & Customer Service Specialist to fill this role. The ideal candidate will be responsible for managing and processing online orders across platforms such as Shopify, Shopee, Lazada, and TikTok.The role requires extensive experience with SAP for inventory...
-
Singapore Skillsforce Management Consultancy Pte Ltd Full time**Role: Customer service & order management (Australia work hours)** **Primary Responsibilities: -** - Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical - Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination,...
-
Order Management Specialist
3 days ago
Singapore beBeeCustomerService Full time $4,000 - $8,000Job Title:Customer Resolution SpecialistJob Summary:We are seeking a highly skilled Customer Order Coordinator to join our team. As a Customer Order Coordinator, you will be responsible for managing customer orders from receipt to delivery, ensuring timely and efficient processing of all orders.Key Responsibilities:Process customer orders in accordance with...
-
Customer Service Representatives
2 weeks ago
Singapore Skillsforce Management Consultancy Pte Ltd Full timeOpening for Customer Order Processing personnel to support clients from various countries including Korea or Australia and NZ. The incumbent will be responsible for a variety of pre and post sales functions, quote to cash and end to end order management Various openings to support different countries: - Supporting Korea Market - Able to speak...
-
Order Management Specialist
4 hours ago
Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full timeThe Order Management Specialist will be based in Singapore and is accountable to process and close the sales order including shipment to customers. **Responsibilities** - Attend to pre-sales enquiries on product availability, lead time and price - Initiate and follow up new item creation/customer creation in system - Process sales orders and order amendment...
Customer Order Management Specialist
2 weeks ago
Job Description:
**Industry: US MNC Automotive industry**
**Location: Ang Mo Kio**
**Working hours: 830am 530pm (Monday to Friday)**
**Customer Order Management Specialist**
- Meet Customer Requirements (volumes, delivery paperwork, required PCL assessments, Labelling, etc.)
- Process Customer Orders in ERP
- Manage variations and confirm/agree shipment plans with customer
- Identify and React to Abnormalities at Shipping Point and through Plant Delivery
- Support new Launches and system custoffs and setups
- Ensure COM activity is in compliance with the COM specific requirements
- Ensure up to date demand in the ERP system by processing customer orders
- Enure ERP Customer demand is up to date and correct in system. Correct customer SAP scheduling agreements.
- Be familiar with Customers Manuals -> understand customer EDI and labelling process, paperwork, etc.
- Maintain customer orders in ERP system to ensure accuracy.
- Update customer releases for non-EDI in error
- Ensure available long term customer demand is loaded in SAP
- Management of difficult customer shipping requirements
- Manage customer variations and coordinate with Production planning and scheduling the required adjustment to the build plans. If necessary propose alternative shipping plans.
- Follow escalation process for demand variation and potential customer risks
- Coordinate with production planning that part are available as per customer demand
- Raise outbound premium freight request and obtain approval if required.
- Trigger shipments to customer inline with requirements & the agreed shipping plan
- Coordinate shipments: communicate with customer carriers, shipping schedules within customs timings and rules, and documentation needs
- Trigger ERP shipment, provided adequate stock available and inline with customer requirements.
- Confirm / agree shipment plans with customer.
- Ensure Shipments match customer requirements: volume, timing, paperwork, labelling, ASNs.
- Monitor and respond to customer messages and metrics within allowed timings and through customer preferred means of communication.
- Monitoring and continuous improvement for all COM elements.
- Ensure COM specific monitoring files are regularly updated and anomalies managed. E.g. SAP, customer arrears metrics posted on the OMS.
- Ensure continuous improvement of the COM process. Ensure compliance to any COM related completion assessment / O.S.A gaps.
- Ensure compliance with scheduling OS Assessment (COM related section).
- Provide OSA and action plant for improvement as required.
- Support new launches and system custoff and setups
- Support / coordinate Customer related cutoff activities for new launches; New sales orders setup, check EDI setting inside new customer sales orders, stock cutoffs, etc.
- Check that all customer-related setup is done (specific labeling, paperwork, master data, etc)
**Qualifications / Requirements**
- Diploma holders in related field
- Systems (SAP and Excel) skills
- Results-driven and good problem-solving skills
- At least 2 3 years of relevant experience preferred
- Ability to develop good working relationships with manufacturing / lean teams and colleagues
- English and other language skills adapted to the key customer base where possible
**People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.**
**Tel: 6950 9741**
**EA License Number: 02C4944**
**Registration Number: R1106021**
**Posting Personnel: Sherry Yeoh Xianni
