Customer Order Management Specialist

2 days ago

Singapore People Profilers Full time

**Job Description**:
**Location: Ang Mo Kio**

**Working hours: 8.00am - 5.33pm (Mon-Fri)**

**Industry: Automotive Manufacturing -US MNC**

**Salary: Up to $4,200.00**

**AWS: Yes**

**VB: Yes**

**This is a Permanent position.**

**Job Descriptions**:

- Process Customer Orders in ERP
- Manage variations and confirm/agree shipment plans with customer
- Identify and React to Abnormalities at Shipping Point and through Plant Delivery
- Maintain customer orders in ERP system to ensure accuracy.
- Follow escalation process for demand variation and potential customer risks
- Coordinate with production planning that part are available as per customer demand
- Raise outbound premium freight request and obtain approval if required
- Coordinate shipments
- Monitor and respond to customer messages and metrics within allowed timings and through customer preferred means of communication
- Support new launches and system cutoff and setups
- Support / coordinate Customer related cutoff activities for new launches; New sales orders setup, check EDI setting inside new customer sales orders, stock cutoffs, etc.
- Check that all customer related setup is done (specific labeling, paperwork, master data, etc)

**Job Requirements**:

- Diploma holders in related field
- Systems (SAP and Excel) skills
- Results driven and good problem solving skills
- Ability to develop good working relationship with manufacturing / lean teams and colleagues
- English and other language skills adapted to the key customer base where possible

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623.
Tel: 6950 9722

EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

**Required Skills**:

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