Order Management Specialist
4 days ago
- As an Order Processing Coordinator, you will play a crucial role in managing customer orders, estimates, and work orders. Your responsibilities will include receiving and processing manual customer orders, verifying product availability, and accurately entering data into internal systems. You will be tracking and managing order status from confirmation to delivery, ensuring timely and competitive quotes for customers, and conducting cost analysis to select the best quality product within budget and delivery timelines.In addition to order processing, you will be responsible for addressing and resolving customer inquiries, complaints, and delivery issues to maintain high levels of customer satisfaction. Supplier and vendor coordination will be a key aspect of your role, as you work closely with suppliers to confirm product availability, build strong relationships, and monitor inventory levels for restocking.Your proficiency in MS Excel and order management systems will be essential in generating reports on order fulfillment, inventory levels, and delivery timelines. You should possess strong communication and interpersonal skills, attention to detail, and the ability to multitask and manage priorities under tight deadlines. A problem-solving mindset, customer-first attitude, and excellent coordination and follow-up skills are also required.The ideal candidate will have a Bachelor's degree in Business, Supply Chain, or a related field, along with at least 3 years of experience in order management, customer service, or operations. Prior experience working with suppliers and B2B clients is preferred. This is a full-time position with a night shift schedule and a remote work location.If you are someone who thrives in a fast-paced environment, excels in customer service and order management, and enjoys working collaboratively with suppliers and internal teams, we encourage you to apply. Join our team and contribute to our commitment to delivering exceptional products and service to our customers.,
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- Order Management Specialist - US Experience Female required
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Customer service, Coordination,Strong communication, Order management systems, Multitasking, Problemsolving, Followup
Interpersonal skills,Attention to detail, Strong communication, POS systems, Accounting principles, Problemsolving
Customer Satisfaction, Phone Etiquette, Customer Experience, Interpersonal skills,Strong communication, Problemsolving, Multitasking, Experience in using CRM software
Relationship Building, Operational Efficiency, Documentation, Compliance, Team Coordination, Problem Solving, Logistics, Supply Chain Management, Communication Skills, Interpersonal Skills,Export Operations, International Trade Regulations, Organizational Skills, Multitasking, Attention to Detail
Customer service, Coordination,Strong communication, Order management systems, Multitasking, Problemsolving, Followup
Interpersonal skills,Attention to detail, Strong communication, POS systems, Accounting principles, Problemsolving
Customer Satisfaction, Phone Etiquette, Customer Experience, Interpersonal skills,Strong communication, Problemsolving, Multitasking, Experience in using CRM software
Relationship Building, Operational Efficiency, Documentation, Compliance, Team Coordination, Problem Solving, Logistics, Supply Chain Management, Communication Skills, Interpersonal Skills,Export Operations, International Trade Regulations, Organizational Skills, Multitasking, Attention to Detail
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