Product Operations Specialist

24 hours ago

Singapore Open Government Products Full time

**Who we are**:
Projects we have worked on include:
**Covid-19 Vaccination National Appointment System** - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

**Data.gov.sg****:

- An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

**Parking.sg****:

- A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

**FormSG** - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

**Isomer****:

- Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

**RedeemSG** - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

**PaySG** - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

**What does a Product Operations Specialist do?**

**Concretely, this means that you will**:

- Train and onboard new users to the workflows- Optimise our internal and external documentation to improve customer support. e.g. Product FAQ, customer handling guidebook etc.
- Work closely with Product Managers, Engineers and Product Designers across the team to improve our products.
- Identify and initiate changes to help scale our operations.
- Gain unique insights into how users uses our products.
- Collaborate with Product Manager across the team to launch new products.
- Learn how OGP Products operates from the ground up

**What it is like working here**:**Rapid Prototyping** - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.

**Ownership** - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.

**Continuous Learning** - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
**Who we are looking for**

**We are looking for people who**:

- Able to empathise with users + quickly grasp and problem-solve issues they’re facing.
- Are able to write quickly and clearly in English.
- Enjoy the puzzle of solving open-ended problems.
- Feel comfortable with technical concepts and are able to explain how our Products work to a range of audiences.
- Are willing to pick up and learn new technologies and approaches
- (Good to have) Are familiar with Google Suite products and Zendesk.
- (Good to have) have prior experience in a support specialist, tier 2/3, or similar roles

  • Head of

    7 days ago

    Singapore Product Full time

    Get to know the role We are looking for an experienced Head of Product to lead our Payment products. You will be responsible for Portfolio of payment products - Marketplace Payments, Online Acceptance, eWallet & In-store payments. Payment platform that enhances the reliability & cost efficiency of all the payment and cash-out flows for Grab across Southeast...

  • Production Operations Specialist

    4 days ago

    Singapore beBeeOperations Full time $3,000 - $4,000

    Production Operations SpecialistWe are seeking a skilled and detail-oriented Production Operations Specialist to join our team. In this role, you will provide primary support at the production department, ensuring smooth operations and meeting committed schedules.Main Responsibilities:

  • Product Operations Specialist

    2 weeks ago

    Singapore beBeeProduct Full time

    About the RoleWe are seeking a highly energetic and proactive Product Operations Specialist to play a crucial part in bringing innovative products and services to life. This is a junior role, perfect for an organized and collaborative individual who thrives in a fast-paced environment.As a Product Operations Specialist, you'll be the backbone for our Product...

  • Production Operations Specialist

    2 weeks ago

    Singapore beBeeOperations Full time

    Production Support Specialist", "A Production Support Specialist is a key member of our production team, providing administrative support to ensure smooth operations and accurate documentation. They are responsible for managing production schedules, records, and interdepartmental communication, while also supporting procurement processes and maintaining...

  • Production Operations Specialist

    7 days ago

    Singapore beBeeMaintenance Full time $4,000 - $6,000

    Job Title: Production Operations Specialist">About the Role: We are seeking a skilled and motivated Production Operations Specialist to join our team. The successful candidate will be responsible for performing routine maintenance tasks, troubleshooting issues, and ensuring the safety and reliability of our manufacturing processes.">Duties and...

  • Production Operations Specialist

    1 week ago

    Singapore beBeeProduction Full time

    Job Title: Production Operations SpecialistJob Description:We are seeking a skilled and detail-oriented Production Operations Specialist to join our team. In this role, you will be responsible for executing daily production operation activities, meeting operation quality standards, and ensuring the timely shipment of high-quality products.Key...

  • Production Operations Specialist

    4 days ago

    Singapore beBeeProduction Full time $40,000 - $70,000

    Production Operations SpecialistWe are seeking a reliable and skilled Production Operations Specialist to fill a key role in our manufacturing process.Job Overview:The successful candidate will be responsible for receiving and transferring parts and materials, assembling products according to instructions, inspecting incoming goods for damage, and...

  • Product Operations Specialist

    2 weeks ago

    Singapore beBeeData Full time

    Product Operations SpecialistWe are seeking a Product Operations Specialist to join our team. This role will be responsible for ensuring the smooth operation of our product, from data analysis to customer support.Required Skills and QualificationsData Analysis: The ability to collect and analyze data to identify trends and patterns is essential for this...

  • Production Operations Specialist

    6 days ago

    Singapore beBeeEngineer Full time

    Job Title: Production Operations SpecialistWe are seeking a highly skilled and experienced Production Operations Specialist to lead the smooth transition of production processes. The ideal candidate will have excellent communication skills and be able to effectively collaborate with internal and external stakeholders.The key responsibilities of this role...

  • Production Operations Specialist

    1 week ago

    Singapore beBeeOperational Full time

    Job Title: Production Operations Specialist This is a unique opportunity to join our production team as a Production Operations Specialist. In this role, you will be responsible for ensuring the smooth operation of our production processes. Key Responsibilities: Fill hydrogen peroxide and ammonium hydroxide according to specified targets and quality...