
Customer Service Officer
2 weeks ago
As Customer Service Executive, you are responsible for:
- Customer order fulfilment
- Process orders from checking of lead time and stock availability to monitoring offtake
- Involved in full supply chain from warehouse to point of delivery
- Monitor stock level to plan customers' orders
- Manage customer forecasts and pending orders
- Issue customer invoices and follow up with shipping documentation
- Manage sample approval with customers to trigger shipments
- Handle customer feedback
- Liaise with suppliers, 3PL service providers and internal teams
- Other ad hoc duties as assigned
Requirement:
- Must have a Diploma in Business, Supply Chain or Logistic Management
- Patient and amicable, with a positive attitude
- Ability to work with tight timeline
- Organized, meticulous and have a high level of task accuracy
HOW TO APPLY:
Yap Lay Choo
EA Licence No. 03C5391 | Registration No. R1987101
**Salary**: Up to $3,500.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
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