Programme Coordinator

3 days ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

**COMPANY DESCRIPTION**

Since October 2011, **Thye Hua Kwan Moral Charities ( **THK **MC) **was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

**THK **MC provides assistance to the various groups in our community through more than 60 programmes and services for the **elderly and the sick **, **families **, **persons with disabilities **, and **children. **We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK - Empowering the Community.

**RESPONSIBILITIES**

Programme Planning and Implementation
- Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks.
- Develop and implement annual calendar plan of social and health activities for seniors.
- Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MOH, AIC, or MSF via their reporting systems, administration of the Client Satisfaction Questionnaire (CSQ), half-yearly report on the programmes and services, outcome management framework, etc.
- Initiate and update annually case record files for every elderly household in the identified blocks and capture the social and health needs of the seniors.
- Conduct needs assessment survey.
- Establish and motivate seniors to run mutual help groups.
- Ensure that the activities and programmes of the SAC/AAC promotes a community climate of multi-racial tolerance, harmony and co-operation among residents
- To conduct regular outreach to the seniors in identified HDB blocks/Private residences with the aim of registering all seniors within its service boundary and carry out regular visits to vulnerable and socially isolated seniors to monitor their well-being. Network with other agencies to establish additional avenues of help for the welfare of the seniors.

Alert Alarm System
- Oversee and manage the Alert Alarm system (AAS) during the SAC’s operating hours, rendering assistance when necessary. Establish a system to manage the AAS outside operating hours and ensure that help continues to be available when needed, including a system of recalling staff outside operating hours.

Volunteer Development
- Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts, etc to match the needs of the seniors.
- Recruit, interview and screen potential volunteers.
- Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the SAC/AAC.
- Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
- Supervise and support volunteers.
- Establish a system of recognition for the volunteers.
- Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
- Serve as the key communication link between the SAC/AAC and its volunteers

**QUALIFICATIONS**
- Diploma in any discipline
- At least 2 years of working experience in Healthcare sector preferred
- Willing to learn and good team player
- Passionate in working with elderly clients
- Good computer skills and proficiency in MS office
- Ability to communicate in English and local languages.

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