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Boutique Executive
3 weeks ago
**The Role**
Our Client originated from Scotland and our portfolio includes the world's best-loved Scotch whiskies and other spirits. We are seeking a Boutique Executive to deliver exceptional customer service that meets the expectations of our guests and to inspire lifelong enthusiastic brand advocacy.optional customer service that meets the expectations of our guests and inspires lifelong enthusiastic brand advocacy.
Working Location: Central Area
Woking Hours: 11am - 8pm (5 days a week including weekends)
**Responsibilities**:
Boutique
- To warmly welcome all clients with passion and exceptional customer service and inspire all clients to become enthusiastic ambassadors of the brand.
- Ensure that The Boutique is presented as a world-class 5-star luxury destination, maintaining the highest standard of cleanliness and organization in both the front-of-house and back-of-house areas with meticulous attention to detail
- Keep up to date on daily business needs by attending all briefs and referring to the daily communication, notice boards and rosters.
Private Dining Offering
- Manage/respond to private dining queries and reservation requests.
- Support and facilitate private lunches/dinners, extending exceptional hospitality to delight our clients.
Client Centricity
- Maintain impeccable standards of grooming and appearance in line with the grooming and appearance guidelines of the brand.
- Be curious. Explore and discover clients’ interests through active engagement.
- Fully attentive to guests and their needs and expectations during their visit to the Boutique.
**Job Requirements**
- A strong, charismatic, positive, and upbeat people person with self-awareness.
- Outstanding customer service knowledge and delivery. Great service mindset. Ready to go the extra mile.
- Robust storytelling skills.
- Able to learn and retain information about the brand heritage.
**Job Type**: Permanent
Pay: $3,000.00 - $4,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
Work Location: In person