Boutique Manager

1 day ago

Singapore LONGCHAMP SINGAPORE PTE. LTD. Full time

**DRIVE BOUTIQUE PERFORMANCE & COMMERCIAL STRATEGY**:

- Achieve the different sales targets (KPI) and objectives as agreed with Management:

- Monthly & yearly target
- Sales target by product categories
- Communicate business updates regularly & efficiently to the HQ (by phone or meeting)
- Manage inventories in a pro-active way to increase the sales and keep a financially healthy stock level
- Optimize the store's commercial performance by identifying business opportunities/initiatives to improve sales, minimize losses and develop sales in line with overall company objectives and policies
- Be fully aware of the communication plan and strategy, proposing what could help achieve sales objectives

**DEVELOP CLIENT PORTFOLIO & SERVICE EXCELLENCE**:

- Win customers by providing consistent, exemplary service experience
- Demonstrate creativity and promote monthly Touch Base (CRM) activities, templates, the follow-up to develop customers loyalty
- Encourage team members pro-activeness in developing strong and lasting client relations
- Tact and diplomacy to ensure complaints/conflicts are handled timely, professionally, and effectively
- Use any client feedback as a tool for improvement

**SET TEAM STANDARDS**:

- **Provide strong leadership to the team in order to motivate them to execute sales generation**:

- Lead your team with a positive attitude, energy & long term vision
- Understand and be empathetic to personal issues and potential impact on team morale
- Able to identify personal, team and brand development needs
- Able to be persuasive/influential in interpersonal style,
- Use language to build trust, encourage forward-thinking and create energy within the team
- Contribute to team effort by accomplishing related results as needed
- **Create a high performance team that drives sales through achieving company store results & KPls**:

- Interview, recruit staff, integrate newcomers & motivate your team to perform to the best of their ability
- Staff planning, retention & promotion
- Organize daily team briefing, weekly meeting, performance appraisal
- Provide regular feedback & coaching activities to drive performance
- **Promote the service sense mindset of the team**:

- Able to communicate at all levels, with genuine interest, positive body language, and immaculate personal presentation (encouraging mutual understanding between team members and the leader)
- Responsible for the grooming standards of the team
- **Initiate & supervise the development plan of your team**:

- Ensure that all sales associates are properly trained and get regularly updated on Longchamp brand and products knowledge, general product mix & match skills, and basic selling skills.
- Follow through on the development of your team members with the training team

**ASSURE THE MERCHANDISING OF THE BOUTIQUE**:

- Responsible for the standards of the boutique
- Ensure boutique visual merchandising is up to HQ expectations,
- Ensure the boutique operational maintenance is up to standards with assigned contractors:

- Daily clean up
- General store condition (including the back of house)
- Lighting

  • Boutique Manager

    1 week ago

    Singapore Buccellati Full time

    Overview Join to apply for the Boutique Manager role at Buccellati . With the retail expansion in Singapore, we are looking for a Boutique Manager capable of driving the store's success as part of our retail team in Singapore. As an Ambassador of Buccellati Maison, you will be responsible for the development and optimization of the boutique performance and...

  • Boutique Manager

    5 days ago

    Singapore Van Cleef & Arpels Full time

    Reference Code: 76494**Boutique Manager**: - Singapore, 01, SG- Permanent**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van...

  • Boutique Manager

    7 days ago

    Singapore Richemont Full time

    Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of...

  • Boutique Manager

    1 week ago

    Singapore Buccellati Full time

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. With the retail expansion in Singapore, currently we are looking for a Boutique Manager capable to drive the success of the store to join our retail team in Singapore. HOW WILL YOU MAKE AN IMPACT? As an Ambassador of Buccellati Maison, you will be...

  • Boutique Manager

    3 weeks ago

    Singapore Richemont Full time

    Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the...

  • Boutique Manager

    7 days ago

    Singapore Richemont Full time

    Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the...

  • Boutique Manager

    1 day ago

    Singapore WISEELEPHANT INTERNATIONAL PTE. LTD. Full time

    **Company Description Our client, a distinguished French luxury brand, excels in the creation of premium leather goods and fashion accessories. Occupying a significant position in Singapore's fashion retail landscape, the brand prides itself on a heritage of excellence. Its offerings seamlessly merge timeless tradition with contemporary flair, showcasing the...

  • Boutique Manager

    1 day ago

    Singapore Zenith International Full time

    **Position**: Thanks to strong technical, interpersonal and managerial skills, the Boutique Manager is responsible for meeting sales objectives and building long lasting and loyal relationships with clients by providing them with a unique, luxurious and unforgettable shopping experience. **Key Responsibilities** 1. Performance Management and Business...

  • Boutique Manager

    1 week ago

    Singapore LVMH Full time

    **Poste** Reporting to the Brand Director, Zenith S.E.A, the Boutique Manager is fully responsible for the management and performance of the store and is a key contributor in seeking new business opportunities. The Boutique Manager is responsible for meeting sales objectives and building long lasting and loyal relationships with clients by providing them...

  • Boutique Manager

    1 day ago

    Singapore B.P. DE SILVA JEWELLERS PTE. LTD. Full time

    As Boutique Manager, you will be the brand ambassador and commercial leader of the boutique. You are responsible for achieving business objectives, elevating the client experience, and upholding the highest standards of luxury retail operations. You will lead by example, instilling a culture of excellence, elegance, and client obsession in your team, while...