Head of Customer Service and Operations Up to

1 week ago


Singapore Hays Full time

**Your new company**

A Fast Growing Technology Company is looking for a Head of Customer Service and Operations to join their exciting business

**Your new role**

As a Head of Customer Service and Operations, you will be leading and managing the customer service and operations department. You will be heavily involved in planning, strategizing and implementing of systems to push for customer services.

**What you'll need to succeed**

You should possess a minimum qualification of degree with a minimum of 3 to 5 years of experience in supervising or managing a team. Able to work in a fast-paced environment, be detail - oriented and able to work independently. Possess excellent communication skills, have a strong team-oriented personality.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please include details regarding your availability / notice period and your current / expected salary.



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore PLAY TO LEARN PTE. LTD. Full time

    **Traineeship Role** Customer Service Executive of **Kuno Method brain training enrichment centre **(children aged 3 to 7 years old) is in charge of non-teaching tasks and smooth running of the centre. This is an administrative position that reports to the Deputy Head Teacher and Director. **Specific Responsibilities** 1. Explaining courses offered to...

  • Head Sommelier

    1 week ago


    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Head Sommelier to join our pre-opening team. **Job Purpose** The Head Sommelier oversees the outlet's wine operations. He supervises the performance and training of the subordinates in beverage operations. He consults...


  • Central Singapore BANK OF CHINA LIMITED Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $9,000 - $14,000 Per Month **Date Posted** 1 day ago Additional Details **Job ID** 116421 **Job Views** 1 **Job Description**: Roles & Responsibilities Key Job Responsibilities/Duties - Establish and review key operational risk indicators/key control standards and...


  • Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full time

    Our client is a pioneering Medical Technology (MedTech) company dedicated to transforming healthcare through innovative medical technologies, digital health solutions, and patient-centered care. They are now seeking a **Head of Customer Service**to lead and optimize their customer service operations, ensuring an exceptional experience for healthcare...


  • Singapore DADACONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesHead Of Customer Service (Gaming)We have been engaged by our client who is a leader in the Gaming Industry in search for a Head of Customer Service. Key ResponsibilitiesBuild a global customer service system according to business needs, develop service strategies, and drive implementation to support players across multiple languages. ...


  • Singapore DADACONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesHead Of Customer Service (Gaming)We have been engaged by our client who is a leader in the Gaming Industry in search for a Head of Customer Service. Key ResponsibilitiesBuild a global customer service system according to business needs, develop service strategies, and drive implementation to support players across multiple languages. ...


  • Singapore WRITE EDGE LEARNING CENTRE (BC) PTE. LTD. Full time

    We are looking for like-minded individuals - people who are passionate, disciplined and focused - to join our mission to become Singapore's leading English and Writing Specialist. Are you a driven, resourceful, committed, creative and independent individual? Join us for a fruitful and hands-on experience! As the **Head of Planning, Operations and Customer...


  • Singapore OKBL PTE. LTD. Full time

    **About the Opportunity: We are looking for an energetic and performance-focused Head of Customer Service Operations. Your charter is to drive our CS transformation, expand our international footprint, and provide day-to-day operational leadership to our CS function, working closely with all our cross-functional partners and stakeholders. At your core,...


  • Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Our client is a pioneering Medical Technology (MedTech) company dedicated to transforming healthcare through innovative medical technologies, digital health solutions, and patient-centered care. They are now seeking a Head of Customer Service to lead and optimize their customer service operations, ensuring an...


  • Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Our client is a pioneering Medical Technology (MedTech) company dedicated to transforming healthcare through innovative medical technologies, digital health solutions, and patient-centered care. They are now seeking a Head of Customer Service to lead and optimize their customer service operations, ensuring an...


  • Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore BANK OF CHINA LIMITED Full time

    Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...


  • Singapore BANK OF CHINA LIMITED Full time

    Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...


  • Singapore Two of A Kind Full time

    Company Two of A Kind Designation Operations & Customer Service Date Listed 26 Dec 2024 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Intern/TS Job Period Flexible Start, For At Least 6 Months Profession Customer Service / Communications Industry Retail / eCommerce Location Name Singapore Allowance /...

  • Head of Operations

    2 weeks ago


    Singapore Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Singapore BANK OF CHINA LIMITED Full time

    **Responsibilities**: - Provide personalized service over the telephone to customer in call centre on credit card and banking products. - Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner. - Identify cross-sell opportunity during customer’s...


  • Singapore AL TYRES PTE. LTD. Full time

    The Automotive Service Operations Head role is a key position at AL TYRES PTE. LTD., and we are seeking an experienced professional to fill this critical function. As the Automotive Service Operations Head, you will be responsible for overseeing the automotive service operations of our retail stores, including implementing and maintaining operational...


  • Singapore BANK OF CHINA LIMITED Full time

    **Responsibilities: - Provide personalized service over the telephone to customer in call centre on credit card and banking products. - Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner. - Identify cross-sell opportunity during customer’s interaction. -...


  • Singapore .ZERO Pte Ltd Full time

    **Head of Customer Service (E-commerce/Start-up)** **Company Overview** **Our Vision**:To improve the lives of everyone by having a Sterra product in every home. **Our Mission**:To create high quality, functional, sleek, and mínimalistic home products at revolutionary prices, and becoming every home’s partner. - Direct and manage the customer service...