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Manager IT Governance and Communications

3 weeks ago

Harbourfront Avenue, Singapore The Coca-Cola Company Full time

The Coca-Cola Company is looking for a Manager IT Governance & Communication to ensure effective ways of working across the Digital Services teams serving our ASEAN & South Pacific Operating Unit. This role is critical to linking the Regional Product Development & Support Team to the Operating Unit Product Owners & Analysts to ensure committed work is delivered, and will also be part of the global governance community.

What You’ll Do for Us

The Manager IT Governance & Communication's key responsibilities are:
Governance - Planning, Portfolio & Performance Management
- Establish operating routines to ensure the organization is running effectively and efficiently to meet agreed objectives.
- Ensure Agile DevOps tools methodologies are deployed and used consistently
- Partner with product delivery leads to ensure sustained quality, high performance, portfolio delivery through team engagement, people development and capability building
- Partner with colleagues across operating unit and functional teams to ensue projects and products are delivered by leveraging existing work rather than building solutions in silos
- Ensure robust business cases for opportunities requiring financial investment and work with stakeholder leadership to address as part of planning & prioritization routines
- Collaborate with digital services leads to ensure capacity is allocated in line with the Operating Unit Annual Plan priorities and that the value created for the business is optimized for the total enterprise
- Execute Portfolio Planning & Tracking including Executive Portfolio Summary Creation, Quarterly Reviews, Integrated Roadmap creation, Dependency management, Risk Management
- Own stewardship of all financials associated with projects and operations
- Manage health of the overall regional portfolio of project and products through reporting & analytics and value delivery articulation.
- Partner with Procurement on Vendor contracts and management as needed

Communication
- Develop and deliver transparent stewardship routines to ensure progress is visible to all stakeholders, problems are quickly resolved, and work does not occur in silos.
- Lead development of materials to support consistent stewardship of the business plan to the operating units’ senior leaders and global functional leads
- Coordinate, plan, and deliver transformation and change management activities and associated communication.
- Establish and maintain relationships with stakeholders to facilitate assessment and remediation activities, change management and communications.
- Promote the culture of enterprise mindset and leadership behaviors throughout the organization and into key processes and technologies.

Special Projects
- Collaborate with Global Digital Services Lead, business teams, digital product teams, and IT delivery teams to develop the overall strategy and approach to facilitate digital services that deliver business value and quality client experiences for the Operating Unit. This includes establishing metrics to track & steward progress and delivery
- Manage the execution and delivery of assigned portfolio of special projects
- Lead continuous improvement activities to refine the approach and tactics for performance, delivery success, client satisfaction, and team engagement.

Qualifications & Requirements:

- Bachelor’s Degree in a related field or equivalent required
- 3+ years of IT leadership and/or management experience
- Data, Digital or IT Product Management and Agile/ DevOps experience
- Excellent communication and organizational skills; facilitation skills with ability to influence change at higher levels
- Demonstrated ability to understand technical approach & drive technical discussions
- Proven analytical skills - can process information quickly to drive decisions in a timely manner
- Functional experience in Marketing and/ or Commercial business domains
- Comfort in holding team members accountable for achieving their goals
- Leads by example, creates a sense of urgency, energy and ownership
- Strong sense of self
- awareness, can relate well, learn quickly and adapt to changes in fast paced environment while remaining calm under pressure
- Experience working in multinational companies with global, cross-functional teams
- Knowledge of TOGAF enterprise architecture framework and COBIT governance framework

What We Can Do for You:

- ** Purpose Driven**: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.
- ** Global Connections**: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.
- ** Community of** Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.

**Skills**:
Transportation Planning; Supply Chain; Transportation Logistics; Budg