
Customer Service/administration Officer
2 weeks ago
Maintain and update customer records in the CRM system, ensuring accurate and up-to-date information.
- Follow up with customers post-installation to ensure satisfaction and address any concerns. **Provide support to customers with post-purchase inquiries.**:
- Plan and coordinate installation and servicing schedules, ensuring efficient use of resources and timely completion of projects.
- Purchase materials for ongoing projects or installations when required.
- Arrange logistics for picking up or sending out stocks and materials to job sites or suppliers. Communicate schedules to customers and internal teams, making adjustments as necessary.
- Work closely with the installation team to manage daily work schedules and logistics.
**Qualifications**
- O Level, diploma equivalent or above.
- Good collaborative skills and a team player.
- Ability to handle multiple tasks while working in a fast-paced environment.
- Able to start immediately
Pay: $2,000.00 - $2,800.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
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