Customer Service Officer
2 weeks ago
**Job Highlights**
- Competitive total rewards package
- Dynamic & people-centric work culture
- Professional development
**Customer Service Officers (Full-time, Tampines)**
The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.
**Work Hours**
Full-time employees must work a 5-day week, **including a weekend**. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:
- Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
- Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
- 1 weekday off; 1 rest day
- +/- 2-hour meeting per week
**Work Location**
**JOB RESPONSIBILITIES**
**Sales and Customer Service**
- Explain our courses, education philosophy and pedagogy to potential customers
- Promote TWC programmes to potential and existing customers
- Build relationships with our customers
- Perform and manage sales transaction effectively and promptly
**Administrative Duties**
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents
**Job Requirements**
- Have minimum GCE 'O' levels qualifications
- Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
- Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
- Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
- Able to display effective and efficient customer service abilities
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to TWC ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centers due to work exigencies
**Job Types**: Full-time, Permanent
**Salary**: $2,000.00 - $3,000.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Employee discount
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
-
Customer Service Officer
2 weeks ago
Tampines, Singapore AGrader Learning Centre Full timeDear Administrators, We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at **Tampines (Income at Tampines Junction)**. - (Students that are interested to gain experience in customer service excellence are welcome to join us!)_ Key...
-
Customer Service Executive
2 weeks ago
Tampines, Singapore Cristofori Music Pte Ltd Full time**Duties and Responsibilities** - Ensure calls pick up within 3 rings - Promote our services and advise on company information to customers via phone - Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction - Coordinate with the logistics team to ensure timely delivery of products and...
-
Customer Service Officer 5111j
2 weeks ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,200 - $2,200 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 103196**Job Views** - 1Roles & Responsibilities Customer service officer Working Days: 5days Working Timing: 9am-6pm Working Location: UBI Mrt exit A Starting Salary: $2,200 (probation 3...
-
Customer Service Coordinator
2 weeks ago
Tampines, Singapore RELX (Singapore) Pte Ltd Full time**Key Responsibilities**: - Assist project team in all sales, marketing, operations and administrative support for the assigned shows - Work and coordinate with team members to enhance customer relations with exhibitors and visitors - Compile show directory, maintain show databases and promotional materials, verify invoices, monitor payment status, process...
-
Customer Service Coordinator
2 weeks ago
Tampines, Singapore RELX (Singapore) Pte Ltd Full time**Key Responsibilities**: - Assist project team in all sales, marketing, operations and administrative support for the assigned shows - Work and coordinate with team members to enhance customer relations with exhibitors and visitors - Compile show directory, maintain show databases and promotional materials, verify invoices, monitor payment status, process...
-
Customer Service Coordinator
2 weeks ago
Tampines, Singapore RELX (Singapore) Pte Ltd Full time**Key Responsibilities**: - Assist project team in all sales, marketing, operations and administrative support for the assigned shows - Work and coordinate with team members to enhance customer relations with exhibitors and visitors - Compile show directory, maintain show databases and promotional materials, verify invoices, monitor payment status, process...
-
Admin Assistant/customer Service
2 weeks ago
Tampines, Singapore Legate Full time**Key Responsibilities**: Administrative Support: - Conduct research, collect and analyze data to prepare reports and documents. - Assist in planning and coordinating drivers, sales team and customers schedule. - Act as a liaison between the management and staff, relaying information, requests, and directives. - Maintain office files, both electronic and...
-
Customer Service/admin Coordinator
2 weeks ago
Tampines, Singapore RELX (Singapore) Pte Ltd Full time**Key Responsibilities**: - Assist project team in all sales, marketing, operations and administrative support for the assigned shows - Work and coordinate with team members to enhance customer relations with exhibitors and visitors - Compile show directory, maintain show databases and promotional materials, verify invoices, monitor payment status, process...
-
Customer Service/admin Coordinator
2 weeks ago
Tampines, Singapore RELX (Singapore) Pte Ltd Full time**Key Responsibilities**: - Assist project team in all sales, marketing, operations and administrative support for the assigned shows - Work and coordinate with team members to enhance customer relations with exhibitors and visitors - Compile show directory, maintain show databases and promotional materials, verify invoices, monitor payment status, process...
-
4301- Customer Service Officer
2 weeks ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $2,200 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 103815**Job Views** - 1Roles & Responsibilities Customer service officer - After-sales verification with customers and try to obtain feedback about experience - Engage customers to inform them...