Current jobs related to Integration Support Engineer - Singapore - WhatsApp

  • Sales Support

    5 days ago

    Singapore FATHOMX PTE. LTD. Full time

    **Position Overview** The Sales Support and Integration Engineer role is a standalone role responsible for ensuring the seamless integration of our AI solutions with client systems and providing top-notch support to our sales and business development teams. This role requires a proactive leader with strong technical expertise, excellent communication skills,...

  • Integration Support Engineer

    2 weeks ago

    Singapore Meta Full time

    WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are....

  • Systems and Support Engineer

    1 week ago

    Singapore TAK SYSTEM INTEGRATION PTE. LTD. Full time

    **Job Description**: Tak System is looking for individuals who aren’t afraid to push beyond the norms of traditional IT. Innovative and creative in integrating traditional on-prem systems with cloud topology to provide customers with comprehensive solutions to enhance reliability and guard against emerging threats. **Requirement**: - Preferably Junior...

  • Technical Support Engineer, Integrations

    2 days ago

    Singapore Adyen Full time

    **This is Adyen** Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique challenges and we solve those as a team. And together, we deliver...

  • Desk Site Support Engineer

    2 weeks ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Systems Integrator

    1 day ago

    Singapore DOMUS INTEGRATION PTE LTD Full time

    **Responsibilites** - To install systems as specified - Programming of systems - Testing & commissioning of systems - Attend to service call at site **Requirements**: - NITEC / Diploma in IT / Electrical / Electronics / Computer Engineering or relevant qualifications. Fresh graduates are welcome - Knowledge of lighting control system and audio video system...

  • SDK Integration Support Engineer

    1 week ago

    Singapore Tyrads Full time

    SDK Integration Support Engineer Location: Fully remote (must be based in Asia)About Us Tyr Rewards is part of TyrAds, a leading tech-driven loyalty and rewards platform that collaborates with various businesses to cultivate rewarding experiences for their customers. With millions of users across our platforms, we specialize in innovative AdTech solutions...

  • SDK Integration Support Engineer-

    1 week ago

    Singapore Tyrads Full time

    SDK Integration Support Engineer Location: Fully remote (must be based in Europe)About Us Tyr Rewards is part of TyrAds, a leading tech-driven loyalty and rewards platform that collaborates with various businesses to cultivate rewarding experiences for their customers. With millions of users across our platforms, we specialize in innovative AdTech solutions...

  • Integrated Logistics Support Engineer

    5 days ago

    Singapore Newbridge Alliance Pte. Ltd. Full time

    Are You a Master of Logistics and Reliability?We're on the hunt for an exceptional Integrated Logistics Support professional to join our clients team of innovators and problem-solvers. As a specialist, you'll be at the forefront of defence technology, working on cutting-edge projects that demand precision, expertise, and creativity. Your Mission Develop and...

  • Integrated Logistics Support Engineer

    3 weeks ago

    Singapore NEWBRIDGE ALLIANCE PTE. LTD. Full time

    Roles & ResponsibilitiesAre You a Master of Logistics and Reliability?We're on the hunt for an exceptional Integrated Logistics Support professional to join our clients team of innovators and problem-solvers. As an specialist, you'll be at the forefront of defence technology, working on cutting-edge projects that demand precision, expertise, and...

Integration Support Engineer

3 weeks ago

Singapore WhatsApp Full time

WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world. People interact with businesses on WhatsApp every day. The WhatsApp Business API, our enterprise solution, helps medium and large businesses communicate with customers all over the world, so they can connect with them on WhatsApp in a simple, secure, and reliable way.WhatsApp Customer Operations' mission is to make each user feel like WhatsApp was made for them. Those who join our teams are very passionate about solving people’s issues and are strong advocates for WhatsApp users. We aspire to build a new world-class Enterprise Support organization focused on the success of businesses using WhatsApp. A world-class Enterprise Support organization is critical to the company goal of growing WhatsApp revenue. We aspire to create a customer centric culture by creating delightful experiencesWhatsApp is looking for a full-time team member to join our Enterprise Support Operations team. We count on Integration Support Engineers to provide technical support to our managed partners and enterprise-scale customers who use the WhatsApp Business API. You are excited by the prospect of being the first in a new support organization. You combine passion for outstanding customer service with a product mindset to ensure that key insights are communicated to our product teams. We are looking for people who have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.This position is based in our Singapore office.

**Integration Support Engineer Responsibilities**:

- Assist our customers in managing complex enterprise systems, and high-quality tools that enable their business.
- Code using primarily PHP/Hack and JavaScript/React, while also having experience with the full web stack, SOAP, and REST-API technologies and architectures.
- Become an expert on WhatsApp APIs and how to best deploy them and troubleshoot them.
- Guide design and code reviews.
- Work closely with product managers, product designers, and engineering to lead or contribute to large-scale projects.
- Business case development to support new and improved processes for customers that leverage our APIs.
- Influence and advocate for our Business Partners on how best to use our APIs.
- Act as a trusted advisor to partners in developing and prioritizing comprehensive, data-driven tool improvement requests and raise core problems to our Engineering and cross functional partners.
- Act as a portal for technical communication between outside developers and our product teams.
- Ability for 20% international travel (current conditions allowing).

**Minimum Qualifications**:

- Experience communicating with cross-functional partners (both technical and non-technical audiences).
- Analytical-thinking and problem-solving experience.
- BA/BSc degree in Engineering, Computer Science or related field or international equivalent.
- Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch.
- 4+ years of programming experience.
- 4+ years of project management experience communicating with people at all levels (internal and external).

**Preferred Qualifications**:

- Proven experience collaborating and communicating across a global team and with external partners.
- Experience working autonomously and prioritizing work with mínimal input.
- Experience with large scale enterprise system development.
- Knowledge of Mandarin, Bahasa Indonesia, Malay, or other Asian languages.
- Time management and multitasking experience.
- Experience with the full web stack, REST API development and technologies, and bug management support.
- Experience with process change management or process improvement.
- Knowledgeable in driving solutions for global business use cases.
- Experience with managing key customer relationships.