Integration Support Engineer

2 days ago

Singapore Evooq Full time

At Edgelab, we assess investment risk with high accuracy and enable more efficient portfolio construction.

Wealth and asset managers use our solutions to get simple answers about where to allocate clients' assets and how to make these investments more successful.

Due to our continued success of signing new clients onto our innovative wealth management ecosystem,we are expanding and hiring an Integration Support Engineer. You'll lead the technical implementation of our software/ products onto our clients’ environment. Working closely with the client's technical teams and project managers you will drive technical support to problem resolution for Software and System upgrades.

**What you'll do as an Integration Support Engineer**:

- Support the client in the implementation of the necessary infrastructure.
- Interpret error logs and identify corrective actions to be taken / or support the client in this task. If necessary liaise with the Evooq product development teams.
- Maintain documentation related to the client's technical environment.

**What you'll need as an Integration Support Engineer**:

- Highly motivated and self-sufficient.
- Strong customer service and communication skills. L2 support experience would be very valuable.
- Great analytical and problem-solving skills. L3 support experience would be very valuable.
- Experience with information system troubleshooting.
- Knowledge of system design, development, implementation and user support principles and practices.
- Knowledge of SQL databases.
- Understanding of Docker ecosystem concepts.
- Basic knowledge of network communications (HTTP, SSL, be familiar with curl / wget, etc).
- Basic knowledge of the Linux environment (scripting, env variables, etc).
- Experience in banking softwares (Temenos, Avaloq, Finnova, S2i, etc) and knowledge in financial products and wealth management is advantageous.

**Why Us**:

- We don't have managers, no hierarchy. Everyone is responsible and accountable.
- We like well-written, maintainable, testable, and extensible software. We really do.
- Employees have their say in roadmaps, schedules, features, and are listened to.
- The technology stacks are modern, reliable, scalable, and maintainable.
- You can choose your hardware / OS
- See more in our Culture manual

About us

Edgelab is a global provider of technology-driven solutions for wealth and asset managers. We aim to radically simplify the investment process and make investments more accessible and more understandable for professional investors and their clients.

Our clients include some of the world’s largest banks, as well as wealth management companies and pension funds across Europe and Asia.

We are headquartered in Lausanne and have offices in Geneva, Zurich, Fribourg and Singapore.

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