Clinic Supervisor

2 weeks ago


Singapore OUR FERNVALE FAMILY CLINIC PTE. LTD. Full time

To assist in the daily operations of the clinic inclusive but not limited to the following:
**Counter duties**:

- Triage and temperature taking.
- Familiar with Patient Risk Profile Portal.
- Registration of patients, dispensing of medication and collection of payments
- Perform COVID-19 Swabs
- Explain medical and health screen packages to patients
- Assist in booking of appointment for patients for chronic disease
- Follow-up treatment/ blood tests and vaccination
- Handling of incoming calls and enquiries.
- Assist doctors with chaperoning and conduct minor procedures

**Supervisor duties**:

- Administrative tasks
- Submission of claims ie. MBS and Managed Care claims for different insurance schemes
- Ordering of Medications, consumables
- Manage rostering of staff and doctors - include finding locum doctors
- Check and reconcile of the incoming payments from government/ insurance company

**Requirements**:

- Good command of spoken and written English
- Good IT proficiency required (Computer system, Managed Care portals)
- Familiar with MBS, MHCP claim portal and TPA claims (Alliance, IHP, MHC, Parkway Shenton, Adept Health)
- Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English.
- Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
- Customer service orientation with pleasant disposition.
- Experience in GP clinic is necessary. Previous experience as clinic supervisor will be an advantage

**Key attributes necessary**:

- Patient Orientated and good patient service is necessary.
- Driven and willing to learn.
- Diligent
- Responsible and motivated team player.
- Reliable and Honest

**Ability to commit to 3 nights + 1 weekend morning

Basic Salary $3000 - $3500 ( depending on experience).


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